Scranton Chevrolet of Norwich - Service Center

Work done in timely fashion and was able to pick up after 5pm which was great 5pm which was great More

Too expensive, I’ll be going to my local mechanic moving forward! The estimate they gave 2438 to replace a blend door in heater box was done for 1300 less!!! Plus the customer service from a male staff was forward! The estimate they gave 2438 to replace a blend door in heater box was done for 1300 less!!! Plus the customer service from a male staff was super rude! The female staff are polite and helpful. Also there were screws left over from the said heater box and the next mechanic noted there were things left hanging screws missing. More

Quick, clear communication concise, polite and efficient. Everything was explain very clearly to me. Perfect efficient. Everything was explain very clearly to me. Perfect More

The Car was picked up as promised and repair to the car was completed quicker than was promised was completed quicker than was promised More

Ordered a key was told it would be there in 2 weeks took 6 weeks to come in was told the key was all set didn't need to be programed put in truck didn't work then was told it needed to be programmed cost $ 6 weeks to come in was told the key was all set didn't need to be programed put in truck didn't work then was told it needed to be programmed cost $ 62.00 for key and $170.00 to be programed that is outrageous not happy but after all said and done the key works More

They are a small dealership with outstanding customer service. I have always been treated fairly and without delay. I wouldn’t go anywhere else service. I have always been treated fairly and without delay. I wouldn’t go anywhere else More

It was great. Tammy is always welcome and awesome. Thanks to the team for their efforts Tammy is always welcome and awesome. Thanks to the team for their efforts More

My appointment was on time. Service was performed as expected. In the alloted time frame. Service was performed as expected. In the alloted time frame. More

2nd time they said the problem was fixed and it wasn’t. Need more training g Need more training g More

Easy to set up and schedule appointment. Work was done quickly, timely and when additional work needed, easy to schedule and complete. Work was done quickly, timely and when additional work needed, easy to schedule and complete. More