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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,211 Reviews

1,211 Reviews of Scranton Chevrolet of Norwich - Service Center

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December 21, 2024

I had an amazing experience with Scranton Chervrolet. Kenny Santana made the process incredibly easy and he was a pleasure to work with! I traveled from southeastern Massachusetts, as the vehicle I nee More

by wkasper82
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia 5 STARS, Kenny Santana
December 19, 2024

Kamilla and Raymond were wonderful to work with. Our 3rd car purchase at Scranton with Kamilla. We love her. She makes us feel like family. She’s genuine and we trust her. First time meeting Raymond More

by RTAPPER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Beaudry
December 14, 2024

I am always pleased with the service department as they go up and beyond the normal. More

by ZHS1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Avitabile
December 10, 2024

Was able to get me in fast and resolved my issue . Recommend the services dept . More

by jdhustus11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schukei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaelyn Reed
December 09, 2024

They did what they said they would do and also changed my oil as a bonus. Everything was on time and on schedule. More

by DANKULESZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2024

The folks at Scranton are a pleasure to deal with. However I have had my vehicle in many times for the same issue since I bought it. They still have not been able to conquer the problem. More

by Debmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Salemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Avitabile, Jaelyn Reed, Kenny Santana
November 25, 2024

Damaged my wheels. Never ordered new steering wheel. Damaged the 2nd wheel when it came in. Lied to me about ordering another wheel. Over a month later finally got anot More

by SBISHOP818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Dipietro
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

My service experience was great as usual. They listened to me and were able to diagnose and fix my issue with my truck on the first try. More

by aflizquierdo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

My change oil was not reset I have to come back in and have it cleared More

by Rick Ellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Allison made the warranty and recall appointment scheduling convenient and quick . Always easy to work with More

by paul catalano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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