Scranton Chevrolet of Norwich - Service Center

Service was quick and courteous. The follow up video, via email, showing the walk around was a nice touch. email, showing the walk around was a nice touch. More

Terrible experience, poor follow through on keeping me informed, initially told no rental would be available during warranty repair, paint shop used to fix the failed sensor took two weeks and messed up t informed, initially told no rental would be available during warranty repair, paint shop used to fix the failed sensor took two weeks and messed up twice, very disappointed. More

Out of the other GM dealers in the area these guys actually listened and delivered. I had brakes that screeched at slow speeds and after telling other dealers about it and it not getting fixed for mon actually listened and delivered. I had brakes that screeched at slow speeds and after telling other dealers about it and it not getting fixed for months, Scranton listened and fixed it. My problem is gone and everything is running like new with 105k miles. More

I had to wait almost a month to get my car serviced. It took six hours before the car was done. took six hours before the car was done. More

Staff was helpful and knowledgeable, work performed done in a timely manner.. Saturday morning crew was also very polite when we picked up our car in a timely manner.. Saturday morning crew was also very polite when we picked up our car More

Staff in the service department was very helpful & friendly. Overall it was a great experience. friendly. Overall it was a great experience. More

This dealership was fair and caring throughout the entire process. Will definitely return for another car. process. Will definitely return for another car. More

Scranton has the absolute best A+++ service department with friendliest service team. Tammy is amazing!! She always comes through and has my car service completed way ahead of schedule, I don’t know how s with friendliest service team. Tammy is amazing!! She always comes through and has my car service completed way ahead of schedule, I don’t know how she does it, but she is awesome. There is a new service member and her name is Ally. She offered to come to my house and pick me up to bring me to my car... that is amazing service!! This service team is phenomenal all around! I will never go anywhere else. More

Fast service .service writer polite and courteous.work shop did a great job on my service. shop did a great job on my service. More

Courteous, helpful, patient, reliable and perform their task with the professional expertise you would expect from them. Actually the outperformed themselves! task with the professional expertise you would expect from them. Actually the outperformed themselves! More