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Scranton Chevrolet of Norwich - Service Center
Norwich, CT
1,210 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,210 Reviews of Scranton Chevrolet of Norwich - Service Center
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January 17, 2022
Service was good but the email for my service was weirdly labeled as “mild severity” making me think there was some issue when I was just in for the first oil change labeled as “mild severity” making me think there was some issue when I was just in for the first oil change More
by rickmoorect
Verified Customer
January 14, 2022
Worst dealer experience of my life, 40 years as a Chevrolet customer. Going back to my original Chevy dealer for service. Scranton invited me to service my truck with them. My mistake! Chevrolet customer. Going back to my original Chevy dealer for service. Scranton invited me to service my truck with them. My mistake! More
by BSAUMS
Employees Worked With
Brennan Doehring
January 13, 2022
As always excellent service from Tammy and her team. They keep my Silverado running perfect and back to me in a short time. keep my Silverado running perfect and back to me in a short time. More
by jg
Employees Worked With
January 06, 2022
The service department did a great job. They were friendly and courteous and went the extra mile to help us. Will continue to use the dealer as I have always had a good experience. friendly and courteous and went the extra mile to help us. Will continue to use the dealer as I have always had a good experience. More
by JWEISS1845
Employees Worked With
Brennan Doehring
January 04, 2022
Accommodating my schedule and product was installed in a timely manner. Please with working with the service person. timely manner. Please with working with the service person. More
by Rsdietl
December 30, 2021
We will never buy a car from Scranton or Vachon or a Chevy! Our 2019 truck has a transmission problem and they did minor repairs, since September and it still has the problem, the service manager heard Chevy! Our 2019 truck has a transmission problem and they did minor repairs, since September and it still has the problem, the service manager heard the problem and it’s still under warranty and I reported them to Chevy, where they made an appointment at Vachon today and the cleaned out the transmission pan and said they can’t invent a problem to fix! When we bought the car they promised a loaner when we bring it in! Every month since December no loaner nothing! Still not fixed, More
by lbernier02
December 28, 2021
Despite the Covid numbers rising recently Scranton Chevrolet continued to provide exceptional service to our company and our fleet of vehicles Tammy has always been there when there has been questio Chevrolet continued to provide exceptional service to our company and our fleet of vehicles Tammy has always been there when there has been questions regarding the time frame for repairs or obtaining a time when waiting on parts I continue to have a great working relationship with the Norwich dealership More
by bruceminer
December 28, 2021
Tell people they were very friendly answered all the questions that I had showed me what they did inspect and what they exactly came out with I would always go there questions that I had showed me what they did inspect and what they exactly came out with I would always go there More
by DEBORAHCOLEBUT
Employees Worked With
Brennan Doehring
December 16, 2021
Did timely work. Disappointed that they did not put air in tires, correct tire sensors after they rotated tires and left windshield washer fluid low. After leaving a review, was contacted by service manage in tires, correct tire sensors after they rotated tires and left windshield washer fluid low. After leaving a review, was contacted by service manager, I have called back two times with no call back after leaving two messages. I added my own air and fluid, so maybe they thought I was all set. More
by sped1018
Employees Worked With
December 10, 2021
Done well and on time. Cost reasonable.Shop is busy so Done well and on time. Cost reasonable. Shop is busy so getting an appointment needs some lead time. Only wish would be vacuum after service. Woul Done well and on time. Cost reasonable. Shop is busy so getting an appointment needs some lead time. Only wish would be vacuum after service. Would be a nice touch. More
by MRCOLLINSSR
