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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,210 Reviews

1,210 Reviews of Scranton Chevrolet of Norwich - Service Center

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December 08, 2021

Promt accurate service. Very good communication and excellent waiting room. Coffe and water which were a free bonus. 😊 More

by RAINMAN6802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2021

Was very please with the service. Not a long wait. Friendly and waiting room was very clean. Would recommend them to my friend More

by MSECORE626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rico Bozzini, Michael Cassel
December 03, 2021

There really nice there the only thing us my car is still having a ruff idle. More

by Bdelo4498
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schukei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Cassel
November 24, 2021

I called for a specific time for an oil change and Tammy Davis was very accommodating my request. More

by F.BACKUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Scranton Chevrolet of Norwich responded

Thank you for your continued patronage and the glowing review of Tammy and the team! We love providing 5 star service and look forward to earning your business again. Thank you!! The Scranton Family

November 22, 2021

Tammy and Rico great ! Stopped in without appointment ended up with then giving me a ride to work . Work was completed, paid for the repairs over the phone and arranged to pick my vehicle up after hour More

by Wchurch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rico Bozzini
Dec 03, 2021 -

Scranton Chevrolet of Norwich responded

Thank you for your business and great review of your experience Wchurch! We appreicate you. Dominick Salemi General Sales Manager

November 20, 2021

Service was quick and efficient. I could wait for my car which is what I require. More

by KRyan27620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rico Bozzini
November 19, 2021

Excellent service professionals with care and compassion demonstrated on every level for their customers without exception. More

by C Baldoni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rico Bozzini
November 18, 2021

They ordered the wrong tires for my car and told me it would be an hour and a half then took over 3 hrs to complete. They also scheduled my wife for tires then the day of the service they say she isn't in More

by JUSTINMINER80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allison Jordan
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2021

Terrible! Just really really bad! I would get into details but they honestly aren't worth more time. More

by Unhappy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brendon
November 18, 2021

Rico did a great job. I would definitely recommend and will return for future service. Thank you very much! More

by BIRDWATCHING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rico Bozzini
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