Scranton Chevrolet of Norwich - Service Center

Cool drive thru entryway into service area. Friendly staff. Cost estimate and time to complete work were very accurate. Video of technician's inspection of my vehicle was a nice surprise. staff. Cost estimate and time to complete work were very accurate. Video of technician's inspection of my vehicle was a nice surprise. More

I call them make appointment no plm. Very fast. I drive down to chevyplaces. Very nice poeple work there and friendly. I am deaf. No trouble with them. I read read lip. No trouble. Thank you to all Goo down to chevyplaces. Very nice poeple work there and friendly. I am deaf. No trouble with them. I read read lip. No trouble. Thank you to all Good service More

Great dealership with great people who care and take care of us every time we go in. Wether in for service or a vehicle. Thank you all of us every time we go in. Wether in for service or a vehicle. Thank you all More

I went in for an oil change and did not once get harrased about any extra things. Quick and reasonably priced service. Will be going back for future service. about any extra things. Quick and reasonably priced service. Will be going back for future service. More

Dealership had my automobile for a whole week and did nothing but a diagnosis check. $167 later, I walked in and removed my vehicle! (Drop it off 8:00 am on Monday for check engine light, I picked it up nothing but a diagnosis check. $167 later, I walked in and removed my vehicle! (Drop it off 8:00 am on Monday for check engine light, I picked it up next Monday @ 8:00 am on a surprise visit.) More

Again, another dissatisfying service. My truck was there for repair of my tailgate That got damaged during a previous service. I waited two weeks and called in to see if it was ready. The young lady I spo for repair of my tailgate That got damaged during a previous service. I waited two weeks and called in to see if it was ready. The young lady I spoke to stated it was getting buffed out and would be ready if she picked it up. She was requested to call when it came in. There was no call. When I did call, I spoke to a sales manager who stated, and I quote "our service department sucks right now". I showed up the next morning just the same. I was asked if I was called in which I informed them I was not. When the tailgate was installed, it had the wrong insignia on it. LT. My truck is RST. Again, a lack of attention to detail and communication between the service department. The insignia now has to be ordered. This will be my last service once this issue is fixed. The sales department is grate (Camilla), but I can't deal with the service department anymore. I never know who is going to be working as I never seem to deal with the same person twice. Even with information entered into the computer system. No one ever know what is going on with my vehicle or what needs to be done. Unfortunately, I am probably going to switch to Ford and I've been in a Chevy since 1989. It's sad. More

The best dealer around. Very welcome place friendly and. Super clean. Staff amazing and. Professional I recommend to any one thanks u. Guys 👍 # 1 g Super clean. Staff amazing and. Professional I recommend to any one thanks u. Guys 👍 # 1 g More

Very kind people and they work with you to get things done thank you all for helping me with everything I love the respect everyone has there done thank you all for helping me with everything I love the respect everyone has there More

This was my first time at Scranton Chevrolet I signed up for my 7500 mi inspection and oil change online with MyChevy app. Great service and quick. Thanks Rico and staff for my 7500 mi inspection and oil change online with MyChevy app. Great service and quick. Thanks Rico and staff More

I’ve been taking my trucks to Scranton Chevy in Norwich for service for several years. Rico is always friendly, helpful and knowledgeable. Thank you. for service for several years. Rico is always friendly, helpful and knowledgeable. Thank you. More