Scranton Chevrolet of Norwich - Service Center

This was not my appointment so I should not receive the survey, my wife was not impressed with the service on her car, too long and too pricey. survey, my wife was not impressed with the service on her car, too long and too pricey. More

I went for an oil change the other day and requested a tire rotation and a video inspection and I did not receive either. Most places vacuum your car for you but that was not done either which isn’t a hug tire rotation and a video inspection and I did not receive either. Most places vacuum your car for you but that was not done either which isn’t a huge deal but just seems like poor service. Also, I left for over an hour and came back to my car sitting outside. No one contacted me to let me know my car was all set. I bought my car there a few months ago so you’d think you’d get good service for all the money you have spent there. More

Not good... will be talking to the manager Tammy about Not good... will be talking to the manager Tammy about this. The was a small simple service job that went very bad. Mr Anthony Holland Not good... will be talking to the manager Tammy about this. The was a small simple service job that went very bad. Mr Anthony Holland More

I had the 27,000 mile check up done I asked how long it would take I was told an hour and a half it took 2 1/2 hours when I turned on the air conditioner my fan was making a horrendous noise when the cab f would take I was told an hour and a half it took 2 1/2 hours when I turned on the air conditioner my fan was making a horrendous noise when the cab filter was changed a acorn cap fell into the Fan Causing the Fan to be out of balance It took. me over an hour to fix it You tell me how the Service was More

Not up to par with other dealerships that I have dealt with in the past. They forgot to reassemble some of the parts under warranty and I had to go back and have them do it right. They were nice about it with in the past. They forgot to reassemble some of the parts under warranty and I had to go back and have them do it right. They were nice about it but it wasted my valuable time as a Lawyer. More

I had to call after a day and half to fine about the progress on my 2017 Silverado pick up which went in for an oil change and diagnostics for a check engine light. Very poor communication. I wouldn’t progress on my 2017 Silverado pick up which went in for an oil change and diagnostics for a check engine light. Very poor communication. I wouldn’t recommend this service dept. More

People seemed nice. Took two days to call me to say what they were doing then another two days to actually do the work. The cost was $1200 in mostly labor costs and all they changed was wires. Never getting they were doing then another two days to actually do the work. The cost was $1200 in mostly labor costs and all they changed was wires. Never getting a Chevy again if that’s how much it’s going to cost for work on it. More