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Scranton Chevrolet of Norwich - Service Center
Norwich, CT
1,210 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,210 Reviews of Scranton Chevrolet of Norwich - Service Center
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May 14, 2021
Always friendly and through. Prices aren’t cheap but they are reasonable. I’ve never had to return about any issue and I would recommend them they are reasonable. I’ve never had to return about any issue and I would recommend them More
by MACKIEWILLIAM
Verified Customer
May 13, 2021
Can't diagnose anything properly. Do not go here. I will not recommend this dealership to anyone for service, especially Diesel Cruze owners. Just don't. not recommend this dealership to anyone for service, especially Diesel Cruze owners. Just don't. More
by Leadfootprotege
Employees Worked With
May 11, 2021
Had a great experience. They all are very friendly, knowledgeable and helpful. Which made the whole process a positive one. I would recommend this dealership! knowledgeable and helpful. Which made the whole process a positive one. I would recommend this dealership! More
by LAURKAL203
Employees Worked With
Bill Buswell
May 08, 2021
Chevrolet is very good there employees Kamila. And James are good peopIe thank you for me going to You guys👍🏻Thank you very much so are good peopIe thank you for me going to You guys👍🏻Thank you very much so More
by Lolowaites2018
May 07, 2021
Got an oil change and they were busy, but had a nice hangout and chill room. It was an overall nice visit as usual. We plan to continue coming back. hangout and chill room. It was an overall nice visit as usual. We plan to continue coming back. More
by Mackensie.Rhodes
Employees Worked With
May 07, 2021
The last two times I’ve been I had to call Because they didn’t complete the job that was required.Very Unhappy customer🥲.Not sure if I will return didn’t complete the job that was required.Very Unhappy customer🥲.Not sure if I will return More
by SMI112
Employees Worked With
May 07, 2021
Fast efficient great service very pleasant people will go back there for any of my needs. Extremely clean waiting room and reasonable bill. Very happy back there for any of my needs. Extremely clean waiting room and reasonable bill. Very happy More
by DBL
Employees Worked With
May 06, 2021
Great place to bring issues with vehicle. Quick diagnosis, engaging feedback and timely execution of plan(s). Feel very comfortable with Scranton in possession of my vehicle. diagnosis, engaging feedback and timely execution of plan(s). Feel very comfortable with Scranton in possession of my vehicle. More
by Rob
Employees Worked With
May 06, 2021
It took 4 visits to complete an airbag recall. 1st appointment the new airbag hadn't been ordered yet. I thought my car was going to be worked on that day. 2nd appointment the new airbag was installed appointment the new airbag hadn't been ordered yet. I thought my car was going to be worked on that day. 2nd appointment the new airbag was installed but some damage was done to the trim/dashboard. 3rd appointment the new trim was supposed to be installed but it was not because there was some confusion and the new trim didn't match the color of the original or the dashboard. When I picked up my car from that visit the damage to the trim appeared worse to me. I was assured by Rico, one of the managers, that instead of replacing the trim, the damage could be repaired by a vinyl specialist. 4th appointment was to have the trim repaired by the vinyl specialist. I would say he did a so so job and now the trim looks warped and it doesn't look like it fits properly in the airbag opening. The managers and desk clerks are all very nice, but someone lost my paperwork, including the airbag recall notice that I had received in the mail and my receipt given to me when the airbag was replaced, stating the damage that was done to the dashboard and trim. Rico made copies of all the paperwork he had, but he still couldn't locate the missing ones. All in all I would have to say that I am not happy with the service of my car at Scranton Chevrolet. More
by BarbaraK.
April 28, 2021
The there that this new lamp was so wonderful that they thought the trivial things are just about to be seen with the most wonderful thing works great 👍🏿 thought the trivial things are just about to be seen with the most wonderful thing works great 👍🏿 More
by Speedway
Employees Worked With
Other Employees :
Rico Bozzini, Geoff Thielbar, William Burns
