Back

Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,214 Reviews
Today: 8:00 AM - 5:00 PM Closed Now
View All Hours

1,214 Reviews of Scranton Chevrolet of Norwich - Service Center

Sort by
March 12, 2021

The service staff was straightforward, professional, courteous and explained in easy to understand the step by step process for repairing my 2010 GMC Sierra truck! More

by Totally Taylored
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Burns, Benjamin Emilyta
March 11, 2021

Friendly and a staff that is willing to explain things clearly and directly. Bought my car there a couple years ago and I continue to be happy with you guys since. More

by MY_SPECIAL_K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Emilyta
March 08, 2021

I brought my truck in for a airbag recall and to get my door handle (wasn’t opening) checked out. After waiting a few hours to get the truck (I know things take time and it can’t be done in minutes) I get More

by MichaelF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Dandonoli
March 08, 2021

Super friendly and really helpful throughout the whole duration of waiting for my truck to be repaired! Helped me with any and all questions I had about my repair or the pricing of the work I had done! De More

by MichaelF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2021

Oil and filter change was $49.95 on a new 2020 car. A little bit expensive but they did a good job. However, the basic car wash was $39.95 and I had to return the car because the windows were super dirty More

by JIOSOCIOLOGY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Emilyta
March 05, 2021

Great customer service staff has a lot of patience and they always follow up. I would recommend this dealership to anyone to meet their needs More

by STEVERIVERA123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamila Pelliccia, Joshua Jamaitus, Benjamin Emilyta
Mar 08, 2021 -

Scranton Chevrolet of Norwich responded

Thank you Steve for all of your business and your great review. We appreciate you in all of our departments and look forward to the next time. Thanks again! Dominick Salemi General Sales Manager

March 05, 2021

At this point I really wouldn’t I have been bringing my Truck to this Service Center and I am so upset as well as disappointed......... I honestly don’t know if this would even make a difference....... mea More

by Traypal1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tammy Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2021

People's in service are really helpful look forward to perform the work at time,Highly professional and dedicated to service the customer's, Thank's God blessing you guys! More

by Migsaki714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Emilyta
Mar 08, 2021 -

Scranton Chevrolet of Norwich responded

Thank you very much for your business and review Migsaki! We appreciate you choosing us for your choice in both sales and service. Thanks again! Dominick Salemi General Sales Manager

February 24, 2021

I had an awful experience and I have been trying to reach the owner of the dealership to fix my issue and either get hung up on or I am told they have taken down my information for the owner to call me back. More

by Gilliangarrett88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tammy Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rico Bozzini, Jurvis LaSalle, Joshua Jamaitus, Michael Cassel, Tony Dandonoli, William Burns, Russell D'Alessandro, Benjamin Emilyta
February 14, 2021

They did a great job getting my new truck back on the road ASAP for my wife that also gave us a truck to drive this happen on the way to RI we stopped there and got us going ASAP great service More

by DAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Captain Jack
Mar 08, 2021 -

Scranton Chevrolet of Norwich responded

Dan thanks for the great review. We are glad that we could help you and your wife out of an unexpected situation with your truck. Thanks again for letting everyone know you received the service you deserve. Dominick Salemi General Sales Manager

...
81
...