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Scranton Chevrolet of Norwich - Service Center
Norwich, CT
1,204 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,204 Reviews of Scranton Chevrolet of Norwich - Service Center
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January 08, 2021
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by RLISEE54
Verified CustomerEmployees Worked With
January 03, 2021
I had way above average service. I brought my truck in a for transmission vibration that wasn’t a recall but was affecting Chevy colorados, radio touchscreen issues and a 3 year service. They changed the tr for transmission vibration that wasn’t a recall but was affecting Chevy colorados, radio touchscreen issues and a 3 year service. They changed the trans fluid with the new recommended fluid and told me my phone was interfering with the radio. And only charged me for the oil change. Amazing. They also full explained everything. I was very impressed with the service. More
by Magnumrex
January 02, 2021
Tammy was great as usual. Dropped off my truck for an oil change and some recalls, which were completed quicker than anticipated. Thank you Scranton Chevy. oil change and some recalls, which were completed quicker than anticipated. Thank you Scranton Chevy. More
by Matt
Employees Worked With
December 31, 2020
Diagnosed my vehicle to see what the problem was and went through the review of the diagnostics with me explaining each area and what was found through the review of the diagnostics with me explaining each area and what was found More
by Rhodymike10
Employees Worked With
Pete Cecchetti
December 31, 2020
The service was prompt. I scheduled my service for 3pm. I always drop it off on days I work so if there is a open slot your team can fit it in. My trucks service was completed by 10am. Very convenien I always drop it off on days I work so if there is a open slot your team can fit it in. My trucks service was completed by 10am. Very convenient. More
by Nwarner
Employees Worked With
December 30, 2020
My problem is NOT fixed! I brought my 2015 Cruze in because there was a fault somewhere, causing the tablet in the dash to blink on and off. It began to affect the instrument cluster, I was getting because there was a fault somewhere, causing the tablet in the dash to blink on and off. It began to affect the instrument cluster, I was getting a message saying Service Stabilitrack. I brought it in on Tuesday after I called to see if the part needed was there, since nobody called me. The problem is still happening. It was pretty bad on the way home this afternoon, and it was the entire dashboard. I want this fixed ASAP! More
by Panthera75
Employees Worked With
December 28, 2020
1st time working with Tony he listen to me and got the problems solved.I've work with Tammy before and always appreciated her insight problems solved.I've work with Tammy before and always appreciated her insight More
by JOHNQUINN26
December 27, 2020
Although that have made good, they charged for parts that were not installed and over charged fir labor. No service label was installed on my windshield and the old one was never removed. It also took 5 hour were not installed and over charged fir labor. No service label was installed on my windshield and the old one was never removed. It also took 5 hours to replace the front brakes / rotors, oil change and evap valve...I’m frustrated that I drove over an hour to support this dealership. More
by Ebliz73
Employees Worked With
Benjamin - Service Advisor , Geoff Thielbar, Tony Dandonoli
December 19, 2020
They did a 100000 mile safety inspection and found some problems and I had them give a appointment and a estimate they did the job in a timely manner and it was less then they expected I recommend this dea problems and I had them give a appointment and a estimate they did the job in a timely manner and it was less then they expected I recommend this dealership More
by ERLBWA
Employees Worked With
Emilyta Benjamin
December 17, 2020
I will not be returning to this dealership. I have to say that Ben, the service advisor that I worked with, was a very nice gentleman. However, I've never been told "I can't answer that" or "I don't have any that Ben, the service advisor that I worked with, was a very nice gentleman. However, I've never been told "I can't answer that" or "I don't have any answer for that", by both him and Tammy, so many times in my life before. They should absolutely be able to tell me if my car is safe to drive or not. I feel like this dealership has a total disregard for people's time. More
by Taspine
Employees Worked With
Ben
