Jay Freeman
KBB ICO Vehicle Concierge
Scranton Chevrolet of Norwich
774 W Thames St
Norwich, CT 06360
Dealership Experience
6 yrs, 10 mos
Industry Experience
40 yrs, 11 mos
Languages Spoken
English
96 Reviews
Write a Review96 Reviews of Jay Freeman
May 03, 2026
I bought my Jeep Renegade through Zoe at Scranton Chevy, and she made the whole experience easy and stress-free. As a first-time buyer with limited credit history and a small down payment, I wasn’t sure wha and she made the whole experience easy and stress-free. As a first-time buyer with limited credit history and a small down payment, I wasn’t sure what to expect—but she worked with the banks to get me approved and helped me find a car that truly fit my lifestyle and budget. I’m really happy with my purchase and can’t wait to come back in a year or two to trade in and upgrade with her again! More
Other Employees Tagged: Kamila Pelliccia, Steve Mazza, Rich Burdick, Zoe Rondeau, Arseni Lechanka, Khaliyah Daniels , Alex Holstein
April 30, 2026
I received an appraisal through Edmunds online. Less than 24hrs later Jay called me, I went to the dealership and was offered what I wanted for my vehicle. Jay was super friendly and professional. Less than 24hrs later Jay called me, I went to the dealership and was offered what I wanted for my vehicle. Jay was super friendly and professional. Thank you! More
March 06, 2026
Fantastic group of people to do business with! ! They went above and beyond to help me with my new vehicle purchase!! ! They went above and beyond to help me with my new vehicle purchase!! More
Other Employees Tagged: Kamila Pelliccia, Rich Burdick, Khaliyah Daniels, Sam Suminski , Alex Holstein
February 09, 2026
One of the best dealerships in the business from the staff to the finance office staff to the finance office More
Other Employees Tagged: Kamila Pelliccia, Tammy Davis, Steve Mazza, Allison Jordan, Rich Burdick, Zoe Rondeau, John Coleman, Arseni Lechanka, Khaliyah Daniels , Arseni Lechanka
February 07, 2026
I would like to say thank you to everyone who helped make the deal possible. Especially Kevin who I really put thru xxxx finding my truck the deal possible. Especially Kevin who I really put thru xxxx finding my truck More
Other Employees Tagged: Rich Burdick
December 07, 2025
I cannot say enough positive/great things about this dealership, from the moment I stepped into the showroom today's later when I left with my new vehicle it was nothing but professionalism, efficiency, dealership, from the moment I stepped into the showroom today's later when I left with my new vehicle it was nothing but professionalism, efficiency, honest straightforward talk, no bull from them, every question was answered honestly and it was a fun buying experience. Everyone was so down to earth and not stuck up like some dealerships they look at you like what are you doing here, I've experienced that at Subaru and buying a car can be intimidating nerve-wracking and a grueling experience however I never felt like that I was treated like family. I was always greeted with a smile and asked what they could do for me every time I visited. Aaron, Jay, and Kamilla, were the absolute best. Aaron and Jay were so much fun the camaraderie they have is infectious I enjoyed my time while I was buying my car I felt like I was sitting around with friends or family. Kamila was so nice to make sure she went through every page and explained everything to me while I was signing my paperwork this was the best car buying experience I've ever had, and I have owned plenty of vehicles. I went in thinking I was dead set on buying a Chevy equinox and Aaron put me into a trailblazer which had everything that the equinox had and he saved me a lot of money, Aaron knew I would love this vehicle somehow before I did I couldn't be happier with my purchase, and I feel like I've made some new friends. I did my homework before I went to Scranton, I looked at the Toyota RAV4, I looked at the Nissan rogue, and I also looked at more Subarus as that is what I had currently owned and nothing compared to the SUVs that you have in my opinion. I also ended up having a car payment less than what I was told which was just the icing on top. I have told everyone I know at work about my experience and will be sending potential car buyers to Scranton Chevy. I also love the fact that your partnered with my company I work at Mohegan Sun which offers me the red carpet service where I can have my car serviced while I'm working but to be honest I'd rather go to the dealership and sit with my good friends Aaron and Jay and chit chat with them while I wait for my vehicle to be serviced. Great job by all as long as Aaron and Jay are working at Scranton I will continue to be your customer I can tell you before Scranton I went to Gerard Ford and had a really bad experience there they took advantage of a grieving daughter and Subaru screwed me over by selling me a vehicle that had a bad transmission and I ended up with negative equity in my car. Thank you again for making this car buying experience the best I've ever had many thanks to everyone who worked with me and who works there. More
Other Employees Tagged: Kamila Pelliccia , Aaron Dalpe
November 13, 2025
Everyone was pleasure to to work with Aaron helped me out alot ray is a good to alot ray is a good to More
Other Employees Tagged: Rich Burdick , Aaron Dalpe
November 12, 2025
Kevin was an absolute pleasure to work with and made the car buying experience great. car buying experience great. More
Other Employees Tagged: Kamila Pelliccia, Rich Burdick, Khaliyah Daniels , Kevin Gonzalez
November 11, 2025
Kamilia is Simply the Best! !! Ed in Service Dept very accommodating and straightforward. Scranton Chevrolet is as good a dealership as you will find anywhere. !! Ed in Service Dept very accommodating and straightforward. Scranton Chevrolet is as good a dealership as you will find anywhere. More
Other Employees Tagged: Matt Scranton, Kamila Pelliccia, Rich Burdick , Dominick Salemi, Ed from Service
November 01, 2025
Excellent dealership,just the best! Every person working there is just a pleasure to talk to,even Aaron with two A’sand Jay is beyond words.I am in a wheelchair and they went above and Every person working there is just a pleasure to talk to,even Aaron with two A’sand Jay is beyond words.I am in a wheelchair and they went above and beyond to make this purchase possible.Thank you very much. More
Other Employees Tagged: Kamila Pelliccia , Aaron Dalpe
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