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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,205 Reviews

1,205 Reviews of Scranton Chevrolet of Norwich - Service Center

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November 12, 2020

A place where you can feel like your needs are important. Always willing to help ! Very friendly and told me that for the age of my suv that it still looks good. More

by KLEINLOIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schukei
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2020

Dealership sends an email for 100 dollars off bill then says they won't honor it. Greedy! Bill came to $2500. Won't go back! More

by JENNIFER-HADLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Dickson, Joseph Baton
Nov 24, 2020 -

Scranton Chevrolet of Norwich responded

JENNIFER WE ACTUALL DID TAKE OFF THE HUNDRED, PLEASE FEEL FREE TO CONTACT US SO WE CAN REVIEW IT WITH YOU

November 07, 2020

Hi had blown my transmission a few years ago so every little noise I hear scares me with my car. My boyfriend knew right away what it was but I knew I would feel more comfortable having it checked out. S More

by Sylenams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Baton
Nov 10, 2020 -

Scranton Chevrolet of Norwich responded

Thank you, Its always nice to hear when the process works, very glad to be here for you. Tony Dandonoli Fixed Operations

November 02, 2020

I am not happy with the paint job they did on my new truck Still have to be finish hope this can be done soon More

by MARCELOR28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Halloran
October 31, 2020

Great service as always! My truck was taken right in and in less than 1 hour the service was complete and I was on my way home! More

by Bobm1959
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Scranton Chevrolet of Norwich responded

Thank you very much for the kind words, glad we are here for you. Tony Dandonoli Scranton Chevrolet Fixed Operations

October 30, 2020

This dealer has great people working for them. Tammy, in the service department, is a real pro and tells you the way it is. I bring my C7 Corvette to them for all service. I bring my new pickup in as well. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Scranton Chevrolet of Norwich responded

Thank you for you business, always nice to hear when things go well.

October 24, 2020

we got there early, we found the service department. We told them who we were and sent a guy out who started to sanitize the door, inside we did everything they were going to touch, all of them had amask o More

by papaattardo1947
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Baton
Nov 10, 2020 -

Scranton Chevrolet of Norwich responded

Thanks for taking the time to write , glad you found us and we will be happy to service any of your needs in the future. Tony Dandonoli Fixed Operations

October 24, 2020

I’m so happy with my experience. Such a great and trust worthy place to take a car to get work done. The staff was very friendly and helpful. Price is a bit high but very worth it. More

by hannahcervantes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Peabody
Nov 10, 2020 -

Scranton Chevrolet of Norwich responded

Thank you for the kind words it is always nice to hear, and thank you for your business.

October 24, 2020

I used the service department and found them sincerely wanting to be helpful. I left the car there and was given a ride home and later picked up. Had to have a part ordered, was told how much it would be More

by JERRILBP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Emilyta
Nov 10, 2020 -

Scranton Chevrolet of Norwich responded

Thank you for taking the time to write, its nice to know our efforts matter.

October 22, 2020

Second bringing my car to this dealer. Will not be back. Took three trips to the dealer to have problem resolved. I travel 50 min More

by JPASZCZUK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kamila Pelliccia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell
Nov 10, 2020 -

Scranton Chevrolet of Norwich responded

I would like to offer my apologies, after looking deeper into this it seems our vendor sent the wrong tires twice, we are very sorry for any lost time Tony Dandonoli Fixed Operations

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