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Scranton Chevrolet of Norwich - Service Center
Norwich, CT
1,205 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,205 Reviews of Scranton Chevrolet of Norwich - Service Center
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May 19, 2020
I unfortunately needed to take the whole day off from work as an essential worker during pandemic to bring my car in last Thursday. At 4:30 when I left dealership, the same loud noise was occurring & it work as an essential worker during pandemic to bring my car in last Thursday. At 4:30 when I left dealership, the same loud noise was occurring & it had not been fixed. Now I’m forced to take a second day off from work to bring car in again to be fixed. Not happy at all. More
by 5/14/20 Customer
Verified Customer
May 15, 2020
Quick, questions answered, they called when the work was done, and during all interaction with the people proper procautions were taken during the pandemic.. i am surprised that they have changed this much done, and during all interaction with the people proper procautions were taken during the pandemic.. i am surprised that they have changed this much since I had my last truck in here More
by ETWALL
May 14, 2020
Always friendly, always explains what needs to be done, and the cost. Very happy with the service. Tammy is the best, very good people skills. and the cost. Very happy with the service. Tammy is the best, very good people skills. More
by WMTINNEL
Employees Worked With
May 13, 2020
Great dealership to deal with. Diagnosis was quick and thorough. They provided pictures, a detailed video and recommended the best course of action. They were very clean and paid great attention to detail thorough. They provided pictures, a detailed video and recommended the best course of action. They were very clean and paid great attention to detail. Highly recommend More
by kgileau87
Employees Worked With
May 12, 2020
My engine light keeps coming on and I'm not getting an answer why the last two times I brought my car to be serviced they kept my car for two days even when I got my car there early this last time I was t answer why the last two times I brought my car to be serviced they kept my car for two days even when I got my car there early this last time I was told it was covered in my warranty then a day later I was told it would cost me 286.00 I don't understand why I'm being told two different things and why it's taking so long when you make appointments I'm very disappointed with the service. More
by MARKASPRUILL1969
Employees Worked With
Other Employees :
Rico Bozzini, Joseph Baton, Mark Halloran, David Durrett, David Courville, CJ Gray, Michelle Libhart, Crystal Kinney
May 11, 2020
Had service on my wife’s 2012 jeep Sahara brakes worked on rotors and brake pad’s replaced. Front and rear. Happy with the service and the people that I Worked with. on rotors and brake pad’s replaced. Front and rear. Happy with the service and the people that I Worked with. More
by TOMLAWTON13
Employees Worked With
Crystal Kinney
May 08, 2020
I was very satisfied with the service. Tammy was able to find a issue with my account and contacted me when the issue was fixed. find a issue with my account and contacted me when the issue was fixed. More
by JOEPANTOJA
Employees Worked With
May 02, 2020
These folks are good people that’s why I came to lease a vehicle from them. I hope I can get something else some time next year good job👍🏻 vehicle from them. I hope I can get something else some time next year good job👍🏻 More
by KAYSTAY
Employees Worked With
April 28, 2020
Thank god for these guys got in last minute and they still took care of my truck the video was awesome I got to see everything that was going on thanks guys still took care of my truck the video was awesome I got to see everything that was going on thanks guys More
by cameronj.murray1992
Employees Worked With
Mark Halloran, Eugene Peabody
April 28, 2020
Prompt and thorough and were on time. Very knowledgeable and fast. Did some recall work and you would never know they were in the truck! Not sure of the techs name but I believe his number was 735. I give h and fast. Did some recall work and you would never know they were in the truck! Not sure of the techs name but I believe his number was 735. I give him five stars as well! More
by KK35TRUCK
