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Scranton GMC of Vernon

Vernon, CT

4.4
3,010 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 3,010 reviews

April 04, 2022

Great experience every time I come here,,always professional and courteous,the problem was fixed in a timely manner and was kept informed throughout the process. More

by shome92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
April 04, 2022

I have not had a complimentary car wash with last couple visits for service, why is that? I was told when my vehicle was ready, that it was going to be a few extra minutes, because it was being washed. It w More

by pineconio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kern
Apr 07, 2022 -

Scranton GMC of Vernon responded

I am so sorry that you did not receive your car wash, and that there was a miscommunication somewhere and that you were told you were getting it. Oftentimes, the lack of a car wash is due to extreme cold temperatures at the time, but obviously that was not the case here. We appreciate you for taking the time to let us know this happened, and would like to invite you to come back for a complimentary car wash whenever it is convenient for you. Thank you again, and have a great day.

April 04, 2022

Way too expensive,,,$357. 89 to change out a mirror switch it’s crazy as xxxx,,, way too expensive More

by Edwinrod74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Borovicka
Apr 13, 2022 -

Scranton GMC of Vernon responded

We completely understand where you are coming from. We regularly do our own price comparisons to see where our pricing stands in relation to what is offered by other service providers. We would actually love to know what you find out the next time you need service and you do some shopping around! Call us anytime - we'd love to hear your thoughts :) Thanks, and have a great day!

April 03, 2022

I am more than happy with my new truck and my experience with the dealer I was able to go there and within a few hours turn in my used vehicle and pick up my new truck I would advise anybody to give them a More

by Mobilcg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everybody i can in contact with, Sierra Moses
April 03, 2022

Excellent service department. Staff is friendly and knowledgeable. My wait time was reasonable for the repair I had done. More

by Morabito9163
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rogers
April 02, 2022

Good customer service very nice and respectful service technicians got the things needed done ontime to the quoted prices.. More

by Dbancroft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers, Jeff Borovicka
April 02, 2022

Our family has purchased several vehicles from the team at Scranton and every experience has been a good one! More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff, Evan Blanchette
April 01, 2022

They got us in and out of the dealership very quickly. Great job from start to finish. More

by ACTGLSLLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads, Ashley Corey
April 01, 2022

Very nice people to deal with. They explain in detail what needs to be done. More

by Scr673
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
April 01, 2022

went to the service department with a ac problem. they gave me a ride home so i wouldn't have to set around. the service deptment makes me feel relaxed, and found out the problem and scheduled me to More

by CDBEELER06066
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Borovicka
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