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Scranton GMC of Vernon

Vernon, CT

4.4
3,171 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 3,171 reviews

June 25, 2022

Great experience and Dave always treats me well. Had a bunch of questions and very knowledgeable. Will be back again! More

by Ajp0374
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
June 25, 2022

Took the vehicle for an estimate $2600 to replace power steering pump, and a mass of switch for the windows. 500 in parts 2100 labor NO THANK YOU. Sad More

by NELDEE1292
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank
Jun 27, 2022 -

Scranton GMC of Vernon responded

We're sorry to hear that you have found our prices to be unreasonably high. We do regular price comparisons to see how our prices compare to those offered by other service providers, so its concerning that you found our estimate so out of alignment with the going rates. Would you like to speak to a manager to go over why the quote is what it is? We would be interested to know more details of what you were quoted elsewhere as well. Feel free to call us if you would like to discuss further - we'd be happy to take a look at our quote and others you have received. Either way, we appreciate the feedback about our pricing, it is always good to know where we might need to look closer. Have a great day, and a wonderful holiday weekend!

June 24, 2022

Great guy to do business with was extremely accommodating throughout the entire process I would highly recommend this dealer and Jeff. I buy sell and trade atleast a dozen cars a year and this was hands down More

by Drewrpierce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Blanchette, Jeffrey Mancuso
June 24, 2022

They were awesome at getting my car fixed in good time. Service department is awesome. More

by DARYLMRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim cassanza
June 24, 2022

Great service everyone was nice especially Bev and Ashely the Service manger was great also. More

by SJJUNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beverly Rhoads, David Rogers, Ashley Corey, Jeff Borovicka
June 24, 2022

Kayla was great to work with. She knew what she was doing and showed me everything I need to know about the car. She has a great work ethic and when out of her way to make sure ev More

by Edk0917
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Comarotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Blanchette
June 23, 2022

Recalls are clearly not a priority, wasted half my day with no resolution. Then when they brought my car around, no one even told me More

by jessuka_81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim
Jun 23, 2022 -

Scranton GMC of Vernon responded

We are so sorry that so much of your time was spent here and your recall issue was not resolved. With only a screen name to reference, I am unable to pull up your appointment details and see why the recall wasn't addressed. However, I would be happy to escalate your concerns to management if you would find that helpful. Please just respond to this review, privately if you prefer, with your full name and the best method and time to contact you. Thank you for the feedback, and have a great night.

June 23, 2022

Great experience buying my 2008 Pontiac solstice from Kayla, she made everything go smooth with the purchase and I got the price I wanted from the manager, very happy! More

by jcaswell66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Comarotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2022

Excellent service with vehicle completed ahead of schedule. Service technician was very polite and knowledgeable about my vehicle More

by ComKABRAMS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads, David Rogers
June 23, 2022

Frank is always helpful, quick to take my car in and check it out , will recommend to anyone More

by PMONTEROJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
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