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Scranton GMC of Vernon

Vernon, CT

4.4
3,038 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 3,038 reviews

July 01, 2021

Good workmenship. Very pleasant place ro have my vehicle serviced More

by sjr5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie, Beverly Rhoads, David Rogers, Ashley Corey
Jul 01, 2021 -

Scranton GMC of Vernon responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 01, 2021

Staff is extremely friendly, welcoming and informative as to what to expect in terms of service to be performed, time required and costs. More

by mduddy0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads, Ashley Corey
Jul 01, 2021 -

Scranton GMC of Vernon responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Scranton Cadillac Buick GMC of Vernon, we look forward to having you as one of our valued customers for many more years to come!

June 30, 2021

Rob was very helpful and knowledgeable . Just one complaint. The detailing was lousy. Front windshield not even washed. Driver side door sill glue all over it. Very disappointed. My first brand new v More

by Jdealba2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Blanchette, Rob Horton
Jun 30, 2021 -

Scranton GMC of Vernon responded

Thank you for your business and this review! We're happy to hear that Rob was able to serve you and demonstrate our commitment to great service. We aim for all of our customers to be thrilled with their purchases, and we apologize for the disappointing detailing. Please leave us your contact information so we can reach out and address your concerns. If there is anything we can assist you with in the future, please let us know.

June 30, 2021

Unsatisfied with recent service. Did notDiagnosis Unsatisfied with recent service. Did not Diagnosis problem correctly and had to come back. Still has not been fixed, never recieved call back for par More

by Dakotaluna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff
Jul 20, 2021 -

Scranton GMC of Vernon responded

Thank you for providing this feedback, Dakota. We apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 30, 2021

Making an appointment was easy. I can in, waited/worked in the customer lounge and it was done ahead of time. Couldn’t ask for more. More

by davechristensen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
Jun 30, 2021 -

Scranton GMC of Vernon responded

Thanks for leaving us a review, Dave! Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that we were able to help you out in a timely manner. Thanks again for choosing Scranton Cadillac Buick GMC of Vernon!

June 30, 2021

I was very pleased with my experience getting my key cut and programmed More

by Mrscutsalot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob in service
Jun 30, 2021 -

Scranton GMC of Vernon responded

Thank you for taking the time to share your thoughts on working with our team! We're glad to hear we delivered such a great key-cutting experience. Please let us know if there's anything else we can do for you!

June 30, 2021

Number one in my book. Your front desk associates let you what needs to be fixed in detail. If I don't repair fixed. Is is on me. I have purchased my cars since 1979. I don't plan to any where else. More

by MARYTEMPLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
Jun 30, 2021 -

Scranton GMC of Vernon responded

Thank you so much for your kind words, Mary! We truly appreciate your loyal business and thank you for taking the time to leave us this wonderful feedback!

June 29, 2021

Overall fantastic experience. Clean, easy and straightforward transaction. David and Evan were very helpful and at no time did I feel pressured. Well worth the drive from Massachusetts. They are More

by Mike Curadossi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Blanchette, David Zhilyaev
Jun 29, 2021 -

Scranton GMC of Vernon responded

Thank you for choosing Scranton Cadillac Buick GMC of Vernon, your feedback and rating mean a lot to us. We're glad David and Evan were able to help, and we hope to see you again!

June 29, 2021

Great experience. In four hours traded in two vehicles and bought a new one. Sierra was great and provided options for me to get both my vehicles to the dealership to get trade in values. More

by FRENCH.DAVID
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Zhilyaev, Sierra Moses
Jun 29, 2021 -

Scranton GMC of Vernon responded

David, Thanks for your feedback on your recent visit to Scranton Cadillac Buick GMC of Vernon. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

June 29, 2021

Very professional, polite. They do an excellent job, and always do extra. Also when complete they explain everything. More

by MPMCBRIDE58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
Jun 29, 2021 -

Scranton GMC of Vernon responded

Thank you for taking the time to share your fantastic feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

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