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Scranton GMC of Vernon

Vernon, CT

4.4
2,995 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 2,995 reviews

August 01, 2020

Our service appointment went flawlessly. Our vehicle was ready on time and the price was reasonable for the work that we had done. Thank you!!! More

by DOLLUVER1892
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie
July 30, 2020

The Service Tech Samantha is awesome. She makes you feel welcomed and appreciated. My only disappointment is the waiting area. I would expect at a Cadillac dealership the waiting room would have little b More

by Rob Matfess
Recommend Dealer
Yes
Employees Worked With
Samantha
July 28, 2020

Price was reasonable and the service desk was great sammy was greaf and dessert for the Irish Guy was good. Leo Is the model for a good job More

by Stevesredcarpet
Recommend Dealer
Yes
Employees Worked With
Sammy, Beverly Rhoads
July 25, 2020

I have always found all the people from Scranton to be welcoming and friendly. Evan was great and Chris is pretty awesome too. Always feel like family there More

by KEVROB27
Recommend Dealer
Yes
Employees Worked With
Chris Champagne, Evan Blanchette
July 23, 2020

The service was top notch and The woman who was my service writer was excellent and stayed in contact with me perfectly. I will never go anywhere else for Vehicles and service to my vehicles!!! More

by CHRISLPEQUIPMENT
Recommend Dealer
Yes
Employees Worked With
Samantha , Beverly Rhoads
July 22, 2020

I am most pleased with the service done on my XT5. The work was done and finished by the time promised. The scratches were bugged out very well. More

by Lucisfilii
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2020

I reached out to let the dealer know that I was able to schedule an appointment online and when I got there they were closed, I was expecting more of a concern of the error. They stated they were going More

by JIMRIOPEL
Customer Service
Recommend Dealer
No
Employees Worked With
Mike Conlon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Scranton GMC of Vernon responded

I apologize that you took the time to point out something to us and we didn't do everything we could to help you get what you needed from us. It's actually situations like yours that uncovered an issue that we needed to fix in our online scheduling process, so I would like to say thank you again for letting us know. And although we fell a little short of your expectations that day, we would love the chance to serve you the next time you need anything. If you have any further concerns, you can respond privately to this review with your contact information, and we would be happy to be in touch. Thank you!

July 18, 2020

Good service and staff, no unnecessary work done ! Mechanic was knowledgeable and good with people. Shop was very busy and I was taken care of quickly , thanks to all the staff at Scranton Motors ! More

by troywhidtfeldt
Recommend Dealer
Yes
Employees Worked With
James Carlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Soucie
July 16, 2020

Amanda took exceptional care for me, went the extra mile multiple times to help with my problem, the mechanics also were a great help in the extra service they gave me. Thanks for everything. More

by robsavalanche
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie
July 15, 2020

Great service, easy to work with. I would go back every time I get a car. Evan was great and really helped me find the right car for me. More

by EMILY HOPKINS
Recommend Dealer
Yes
Employees Worked With
Chris Champagne, Trevor Barbersek, Evan Blanchette
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