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Scranton GMC of Vernon

Vernon, CT

4.4
3,004 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 3,004 reviews

May 20, 2020

Very friendly service with everyone. Team atmosphere especially during this Covid 19 time. Communication is good and Chris the manager made things smooth with all the paperwork. More

by LATINO2976
Recommend Dealer
Yes
Employees Worked With
Chris Champagne, Trevor Barbersek, Liz Kibby, Evan Blanchette
May 20, 2020

Both of my Cadillacs needed work Done to them one was Both of my Cadillacs needed work Done to them one was for brakes Springs and error code and the other one was both error codes More

by Aaronmbrown1277
Recommend Dealer
Yes
Employees Worked With
Johnathan
May 18, 2020

I love the staff at this locationThey are friendly and I love the staff at this location They are friendly and knowledgeable The service department is well run and always smiling Romain in sales is ve More

by DJNEWTON428
Recommend Dealer
Yes
Employees Worked With
Romaine trimble, Chris Champagne
May 17, 2020

I was traveling to Florida pulling a 6x10 trailer with motorcycle, my transmission overheated. After having a module reset then a hundred miles later same problem again another dealer replaced module. You More

by Bob
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Barbersek
May 17, 2020

The buying experience was quick and easy, but unhappy with the poor communication and lack of customer service after the sale. Will not be purchasing here again. More

by AMPRENTISS
Recommend Dealer
No
Employees Worked With
David Baeza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Barbersek
May 26, 2020 -

Scranton GMC of Vernon responded

We are happy to hear that your buying experience was positive, but disappointed that communication broke down after that. We would like to take a closer look to make sure all your concerns have been addressed. If you would like to have management reach out to you, you can respond privately to this review with the best time/method to contact you and we would be happy to help you resolve any lingering issues. Or if you prefer, you can call us at any time and ask to speak to Fred Nassiff, our VP and he will handle your concerns personally. Thank you for the feedback.

May 16, 2020

The whole team gets five stars. They are calm under pressure, knowledgeable, and very professional. I recommend the service department at Scranton Motors with complete confidence! More

by Romaine.trimble
Recommend Dealer
Yes
Employees Worked With
Steve Mazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Olsen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Benard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Champagne, Amanda Soucie, Beverly Rhoads, Paul Simmons, Keith Alamprese, Trevor Barbersek
May 15, 2020

My salesperson Liz was very helpful and persoable. I’m Was a bit apprehensive about the process bit Liz made feel comfortable. Thanks Liz have a great day More

by FOGGROSS
Recommend Dealer
Yes
Employees Worked With
Liz Kibby
May 15, 2020

Staff is extremely friendly and knowledgeable. They treat me like a valued customer. That is the most important consideration for me choosing Scranton. A job done right is critical. More

by JROSA7
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie
May 15, 2020

Friendly and helpful this will be our second car purchased from Liz. It was a very easy process paperwork took very little time liz explained everything. More

by ALBERTLECUYER
Recommend Dealer
Yes
Employees Worked With
Liz Kibby, Evan Blanchette
May 15, 2020

Dealership is doing the best they can under the circumstances. Was there Maybe 2 hours waiting outside. Maybe could have been offered a cup of coffee or a bottle of water. But, no big deal. More

by SMIL228
Recommend Dealer
Yes
Employees Worked With
Don't know any names. No on introduced themselves.
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