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Scranton GMC of Vernon
Vernon, CT
3,000 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 3,000 reviews
June 19, 2019
1.5 hour oil change I had a 10:30 appointment for an oil change. I got to the Scranton at 10:25 and Mike was the service writer that checked in the car. Mike asked me if I had a 10:30 appointment for an oil change. I got to the Scranton at 10:25 and Mike was the service writer that checked in the car. Mike asked me if I knew where the waiting room was and I told him I did and he told me to wait there and he would come and get me when it was finished. At 11:55 I went to check and see what was happening. As I was headed into the service area Mike was coming to get me. I asked Mike what had taken so long and he said he didn't know. I feel that was not an appropriate answer. More
by John
Verified CustomerEmployees Worked With
Michael Griffin
June 16, 2019
Great consistent service We have been visiting Scranton motors for last 8 years. Service has been consistent all the way. Love the dealership and the service offered by them. We have been visiting Scranton motors for last 8 years. Service has been consistent all the way. Love the dealership and the service offered by them. More
by rakesh.gupte
Employees Worked With
Amanda Soucie, Beverly Rhoads, Trevor Barbersek, Samantha Savage
June 12, 2019
Excellance Service Was in bad situation and needed a good reliable car, fast. Found a great used SUV with very low mileage. Got excellent friendly care from Bob and wou Was in bad situation and needed a good reliable car, fast. Found a great used SUV with very low mileage. Got excellent friendly care from Bob and would use them again. More
by crash
Employees Worked With
Robert Navin
June 10, 2019
Prompt Service The staff is prompt, knowledgeable, and friendly. My car was service quickly and when I got it back it had been washed. I like the level of service The staff is prompt, knowledgeable, and friendly. My car was service quickly and when I got it back it had been washed. I like the level of service at Scranton very much! More
by STK123
Employees Worked With
Amanda Soucie, Beverly Rhoads, Trevor Barbersek, Samantha Savage
June 09, 2019
Oil change , vacuum and wash was great. Not expecting wash and vacuum. Was very happy with my service, Evan and Amanda were great and helpful , vacuum and wash was great. Not expecting wash and vacuum. Was very happy with my service, Evan and Amanda were great and helpful More
by Skillen
Employees Worked With
Amanda Soucie, Evan Blanchette
June 08, 2019
overcharged. service installed additive for trans. Idid not order or want, $50.00 up charge.Quoted,by phone,that auto. trans. flush would be $230.00,was billed$24 service installed additive for trans. Idid not order or want, $50.00 up charge.Quoted,by phone,that auto. trans. flush would be $230.00,was billed$249.99. after my xxxxxxxx,they reduced the price to $229.95. More
by szymkowicz2020@sbcglobal.net
Employees Worked With
mike ?
June 06, 2019
Friendly and Courteous Knowledgeable sales staff who know their automobiles. There were many different makes and models to choose from, so if you can't find anything you wan Knowledgeable sales staff who know their automobiles. There were many different makes and models to choose from, so if you can't find anything you want it would surprise me. More
by isb4
June 06, 2019
Helpful staff I always bring my car to Scranton for service. Beverly and Amanda were very helpful and knowledgeable. It was a pleasure working with them to get my C I always bring my car to Scranton for service. Beverly and Amanda were very helpful and knowledgeable. It was a pleasure working with them to get my Cadillac serviced and repaired. More
by JODYCATS
Employees Worked With
Amanda Soucie, Beverly Rhoads
June 04, 2019
Scranton Motors is a great place to buy a vehicle! We had a wonderful experience when we bought our new truck. Our salesperson Liz was great to work with. She explained everything in full detail. The p We had a wonderful experience when we bought our new truck. Our salesperson Liz was great to work with. She explained everything in full detail. The price of the truck was great to. Thanks! for all you done to make getting our new truck an easy process. We Love it!!! More
by glastonburywater2013
Employees Worked With
Liz Kibby
June 04, 2019
Dealership was unable to repair my vehicle. There are no phone service bulletins and a class action lawsuit against GM for my vehicle and transmission problems. The dealership allegedly could n There are no phone service bulletins and a class action lawsuit against GM for my vehicle and transmission problems. The dealership allegedly could not identify the problem although for the last 40,000 miles the transmission issue was existed and given the fact there’s a class action lawsuit I do not believe that the dealership is being honest and truthful with me. More
by DWOOD10
Employees Worked With
Lauren Carey
