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Scranton GMC of Vernon - Service Center

Vernon, CT

4.4
2,015 Reviews

2,015 Reviews of Scranton GMC of Vernon - Service Center

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October 26, 2021

I had an overpriced oil change, but with my 2 Chevy vehicles, they have done less than an adequate job. More

by AGSHANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Borovicka
Nov 10, 2021 -

Scranton GMC of Vernon responded

I’m so sorry that your recent visit didn’t go well and you feel that you were overcharged. Would it help to have our service director reach out to discuss further? He can answer any lingering questions or concerns you may have. If you would like him to contact you, please just respond to this review with what phone number and time/day works for you, and I will make sure you are contacted. Thank you for the feedback, and I hope we have the chance to speak with you to address your concerns. Have a great day.

October 26, 2021

Wonderful service, quick, attentive & helpful.Very Wonderful service, quick, attentive & helpful. Very knowledgeable and pleasant I have only had an oil change and new tire and both times my car as More

by JULETEAKIRBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
October 25, 2021

Service very professional The initial service call was Service very professional The initial service call was helpful and tried to get me in before my 1 year warranty expired for an oil change More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie, David Rogers, Ashley Corey
October 24, 2021

Very easy time to get my truck in and repaired. As I waited in their clean and beautiful waiting area. Was told it would take about 1hr to 1 1/2 hr to replace part. They completed it perfectly in 30 min More

by WELDMANJOHN
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
October 23, 2021

So far this dealer service center is the best I’ve ever been too. I will be buying my next truck here. More

by Pelletierchase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie
October 22, 2021

We went for a recall but the staff was very friendly super professional and the car was done in less time I anticipate.very nice place More

by Dave
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ashley Corey
October 22, 2021

My car feels so much better!!! Thank you so much. Awesome job as always. I appreciate it More

by ladjsi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie, David Rogers, Ashley Corey
October 22, 2021

This dealership is definitely my preference!!!!! The staff are accommodating and Always received superior service More

by ms.danitawilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers, Ashley Corey
October 21, 2021

Very professional, everyone has been so nice to me and have taken good care of my car. More

by SHARON.SENK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Borovicka
October 21, 2021

Very satisfied dropped car of before work, received call that the car was fixed by 1:pm picked up car and was happy with the customers service. drove off with a repaired and washed car. Also redeemed point More

by jocelynrobinson253
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Corey, Jeff Borovicka
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