Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Scranton GMC of Vernon - Service Center

Vernon, CT

4.4
2,041 Reviews
Call Service Center (860) 872-9145

2,041 Reviews of Scranton GMC of Vernon - Service Center

Sort by
October 08, 2021

Amanda was really helpful and knowledgeable. Service was completed on time and all issues were addressed. More

by matthew.g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie
Report | Print
October 08, 2021

Got me in for an oil change with 1 day notice, can’t ask for more than that! More

by Davidlojewski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
Report | Print
October 07, 2021

The repair did not alleviate the pulling to the right of the entire car. Maybe going to another Buick dealer. More

by gbokan43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Soucie
Report | Print
Oct 22, 2021 -

Scranton GMC of Vernon responded

Hi there, We are sorry to hear that your car is still having issues, it must be incredibly frustrating! Have you spoken to anyone in the service department since the repair was done to let them know? I would be happy to bring your concerns to the service director if you would like to talk to him and see if there is anything further that can be done to fix the problem. If you want to speak to him, please respond to this review (you can do so privately if you prefer) with your full name and contact info and I will pass the info along and make sure you are contacted. Thanks so much for the feedback, have a great day!

October 07, 2021

Great people they go out of their way to make sure the customers are satisfied with their products or services. More

by STRUNZ120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mangene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Bush
Other Employees : Amanda Soucie
Report | Print
October 07, 2021

Polite service advisor who did everything to make my experience enjoyable. I give him *****. Thanks More

by TREKKERTNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
Report | Print
October 07, 2021

I have always had good service from this dealer. The reps are always nice and try to get what you need accomplished. More

by Cadillac lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Soucie, Ashley Corey
Report | Print
October 06, 2021

Very professional. They quote cost before they start working on my car. And they say “Thank you”! More

by geadurkee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Malenfant, Jeff Borovicka
Report | Print
October 06, 2021

They were courteous and very helpful they took their time to figure out why the light was on our truck but it wasn't on that day when we brought it in and they figured out what the problem was and fixed it More

by DEBROOKS32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie
Report | Print
October 05, 2021

Scranton fixed in 3 days a problem that Carter/Vernon couldn't find in 3 yrs. More

by willyjmcmanus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads, Jeff Borovicka
Report | Print
October 05, 2021

Amanda was awesome she got my car in out as she promised very quick. She is a great asset to Scranton. More

by captjackhammer2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie
Report | Print
1
...
117
118
119
...
205