2,041 Reviews of Scranton GMC of Vernon - Service Center
Amanda is an exceptional service coordinator. Amanda was professional yet approachable, She had a smile in her voice and demonstrated a solid understanding of my GMC 3500 Duramax, the problems I described a professional yet approachable, She had a smile in her voice and demonstrated a solid understanding of my GMC 3500 Duramax, the problems I described and the dealership capabilities. I walked in without much confidence in a solution and walked out knowing I chose the right dealer. Amanda invited Scott, the senior mechanic who would be doing the work to talk with me and he too inspired confidence. He listened to my rant without looking at me like I was a nuisance and simply said “Sure, we can fix all that”. And I believed him. Amanda kept me apprised of the event along the way, and when I picked up the truck Scott was correct— everything was fixed! I will be bringing my 2002 3500 Duramax there soon. This one is going to give Scott a headache for sure! More
Welcome back Amanda! Thank you Beverly . This was another wonderful visit my vehicle was serviced as excepted in a timely manner. Thank you for picking it up at my work for the service another wonderful visit my vehicle was serviced as excepted in a timely manner. Thank you for picking it up at my work for the service More
The service at the dealership is always excellent. Everybody who is there is so helpful. My car is always return clean, and everything is always fixed to a perfect extent. Everybody who is there is so helpful. My car is always return clean, and everything is always fixed to a perfect extent. More
First timer. Best dealership I ever had service done. Oil change and wash was done in less than 45 minutes. Great service, professional and lovely work by service department. Highly recommended. change and wash was done in less than 45 minutes. Great service, professional and lovely work by service department. Highly recommended. More
I feel as though the Service department worked hard to meet my needs although the final bill was $1000 over the quote very satisfied with the quality so far meet my needs although the final bill was $1000 over the quote very satisfied with the quality so far More
Easy Customer Service ,convenient night drop off and very well explained. Once filled out you can add more options which I like. Very satisfied very well explained. Once filled out you can add more options which I like. Very satisfied More