2,012 Reviews of Scranton GMC of Vernon - Service Center
To begin, the staff is always very cordial, welcoming and above all very professional. Their work is excellent and completed in a timely manner. We have been customers since 2013, 2 Buick’s and 2 Cadillacs, above all very professional. Their work is excellent and completed in a timely manner. We have been customers since 2013, 2 Buick’s and 2 Cadillacs, and always have a positive experience. I highly recommend Scranton Motors. More
Mr Roger's is outstanding Beverly also and don't know service techs (transmission) did a fine job also thanks to everyone ah ah a service techs (transmission) did a fine job also thanks to everyone ah ah a More
My first time with this dealership..In I can say I was impress..How great of a team they have...Treated me well in my car.. Thanks Vernon Team!! impress..How great of a team they have...Treated me well in my car.. Thanks Vernon Team!! More
I had an appointment at the car dealership in Vernon very pleasant very professional work was done at the very first time which I do appreciate that very helpful in understanding the problem that I had took pleasant very professional work was done at the very first time which I do appreciate that very helpful in understanding the problem that I had took me right when I got there thank you very much Scranton GMC Buick GMC Buick More
Everything is super at that service department. People are friendly, knowledgeable, and helpful. I appreciate their professionalism as well. It is all really very good. are friendly, knowledgeable, and helpful. I appreciate their professionalism as well. It is all really very good. More
Courteous & Efficient, they treated me very kindly. They addressed me as Mr Latney at all times and made me feel comfortable. They drive me home and picked me up in a timely manner. I also was impressed wit addressed me as Mr Latney at all times and made me feel comfortable. They drive me home and picked me up in a timely manner. I also was impressed with the shuttle driver Tyler with his knowledge of the company. More
When we brought our car in we were met with a gentleman that told us they could help with our issue and could we wait. We were kept in touch by David Rogers on everything they were doing to get our car fix that told us they could help with our issue and could we wait. We were kept in touch by David Rogers on everything they were doing to get our car fixed. The thing Scranton has is great Customer Service. We got our car back the next day!!!! Great service More
Jeff was very helpful guiding me through my decision process of determining what really needed to be done. Your technicians did an excellent job restoring my 20 year old Cadillac xxx. Thank you………Conr process of determining what really needed to be done. Your technicians did an excellent job restoring my 20 year old Cadillac xxx. Thank you………Conrad More
So very disappointed our Cadillac X5 which we bought 11-9-2020 no new 2020 that we wanted were available. This was a left over with 99 miles and we were quarantined we had two years of service. just had 11-9-2020 no new 2020 that we wanted were available. This was a left over with 99 miles and we were quarantined we had two years of service. just had an oil change and tire rotation and it costed 110.00. The car had 3700 miles! This is our second Cadillac we have purchased from Scranton ( payed cash ) so I guess we are off to Hartford for the next one. We are not happy. Marilyn and Tom Jarvis More
They were absolutely great to deal with. My car was there for over a week with electrical problems. I was able to talk to both my service tech and the tech that was actually doing the work on the car. I have for over a week with electrical problems. I was able to talk to both my service tech and the tech that was actually doing the work on the car. I have no complaints at all. More