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Scranton GMC of Vernon - Service Center

Vernon, CT

4.4
2,012 Reviews

2,012 Reviews of Scranton GMC of Vernon - Service Center

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September 11, 2021

To begin, the staff is always very cordial, welcoming and above all very professional. Their work is excellent and completed in a timely manner. We have been customers since 2013, 2 Buick’s and 2 Cadillacs, More

by SQUATTROCELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Soucie, Beverly Rhoads, David Rogers, Ashley Corey
September 11, 2021

Mr Roger's is outstanding Beverly also and don't know service techs (transmission) did a fine job also thanks to everyone ah ah a More

by LTERSAVICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads, David Rogers, Ashley Corey
September 09, 2021

My first time with this dealership..In I can say I was impress..How great of a team they have...Treated me well in my car.. Thanks Vernon Team!! More

by ANDREVASQUEZ802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie, David Rogers
September 09, 2021

I had an appointment at the car dealership in Vernon very pleasant very professional work was done at the very first time which I do appreciate that very helpful in understanding the problem that I had took More

by Gary T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
September 09, 2021

Everything is super at that service department. People are friendly, knowledgeable, and helpful. I appreciate their professionalism as well. It is all really very good. More

by SMITHDA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie, David Rogers
September 09, 2021

Courteous & Efficient, they treated me very kindly. They addressed me as Mr Latney at all times and made me feel comfortable. They drive me home and picked me up in a timely manner. I also was impressed wit More

by altonlatney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
September 07, 2021

When we brought our car in we were met with a gentleman that told us they could help with our issue and could we wait. We were kept in touch by David Rogers on everything they were doing to get our car fix More

by Patricia LeBel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
September 06, 2021

Jeff was very helpful guiding me through my decision process of determining what really needed to be done. Your technicians did an excellent job restoring my 20 year old Cadillac xxx. Thank you………Conr More

by Conrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
September 05, 2021

So very disappointed our Cadillac X5 which we bought 11-9-2020 no new 2020 that we wanted were available. This was a left over with 99 miles and we were quarantined we had two years of service. just had More

by Hank3510
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Beverly Rhoads
Sep 22, 2021 -

Scranton GMC of Vernon responded

Good Afternoon, After reading this feedback, I immediately reached out to the service director, and I was very happy to hear that you and he have already been in touch and he has addressed your concerns. If you should need anything else, please do not hesitate to give us a call again. Have a wonderful day!

September 03, 2021

They were absolutely great to deal with. My car was there for over a week with electrical problems. I was able to talk to both my service tech and the tech that was actually doing the work on the car. I have More

by jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
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