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Scranton GMC of Vernon - Service Center

Vernon, CT

4.4
2,012 Reviews

2,012 Reviews of Scranton GMC of Vernon - Service Center

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August 29, 2021

Attentive to me as a customer, respectful and informative. Listened to my concern, took care of my car while it was in their possession, using seat and floor coverings, Technician and service adv More

by msriccio
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Soucie, Beverly Rhoads, David Rogers, Ashley Corey
August 28, 2021

The team was very organized, professional and friendly. They were able to get me in and out with superb 5 star service. I was on a time crunch for a cross country trip and the team came through for me! More

by Curtis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2021

Scranton is a great place to do business. The staff is always very friendly and professional. The service is quality with no surprises. GMC products are the best. I am so happy to have bought my 2016 Buic More

by Pattio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beverly Rhoads, Jim Schaller, David Rogers, Ashley Corey
August 27, 2021

I have been going to this dealership for years and they have always done a great job in keeping my truck on the road with great service. More

by BVISSOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
August 25, 2021

I bought my Buick here a few years ago and have always been treated well by a friendly staff right from the day I bought my car to anytime I brought it in for service thereafter. More

by grabow527
Recommend Dealer
Yes
Employees Worked With
David Rogers
August 24, 2021

David Rogers was my service person-He explained to me in detail what was broke on my car and how it may have broke, so I could understand the repairs needed. He was very polite, professional, and friendly. More

by gloria.gordon88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
August 24, 2021

On 8/21 the day before the storm the battery in my GMC Terrain died.I called Scranton 8/23 am fixed it 9:30am. More

by DDAIGLE1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Corey
August 24, 2021

The Service Consultant, Dave Rogers, conducted himself in a thoroughly professional and friendly manner. Dave did an outstanding job of keeping me informed as service proceeded on my car. More

by SSABLE123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
August 23, 2021

I usually bring my car to another dealer but every time I made an appointment they called that day to reschedule. They had told me I needed $1600 in repairs. I made an appointment with Scranton and my car wa More

by SYD_19_77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Corey
August 22, 2021

Seams like a good place to get service just more expensive that the others. I would shop prices before I would go back for service More

by RYAN.N.DUVAL
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Rogers
Sep 07, 2021 -

Scranton GMC of Vernon responded

Ryan, We completely understand where you are coming from. We regularly do our own price comparisons to see where our pricing stands in relation to what is offered by other service providers. We would actually love to know what you find out the next time you need service and you do some shopping around! Call us anytime - we'd love to hear your thoughts :) Thanks, and have a great day!

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