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Scranton GMC of Vernon - Service Center

Vernon, CT

4.4
2,025 Reviews

2,025 Reviews of Scranton GMC of Vernon - Service Center

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August 24, 2021

The Service Consultant, Dave Rogers, conducted himself in a thoroughly professional and friendly manner. Dave did an outstanding job of keeping me informed as service proceeded on my car. More

by SSABLE123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
August 23, 2021

I usually bring my car to another dealer but every time I made an appointment they called that day to reschedule. They had told me I needed $1600 in repairs. I made an appointment with Scranton and my car wa More

by SYD_19_77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Corey
August 22, 2021

Seams like a good place to get service just more expensive that the others. I would shop prices before I would go back for service More

by RYAN.N.DUVAL
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Rogers
Sep 07, 2021 -

Scranton GMC of Vernon responded

Ryan, We completely understand where you are coming from. We regularly do our own price comparisons to see where our pricing stands in relation to what is offered by other service providers. We would actually love to know what you find out the next time you need service and you do some shopping around! Call us anytime - we'd love to hear your thoughts :) Thanks, and have a great day!

August 20, 2021

The entire crew at Scranton Cadillac is top-notch. World-Class automobiles deserve world-class treatment, and every staff member understands that. I wouldn't take my (ninth) Cadillac anywhere else. More

by Randall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie, David Rogers
August 20, 2021

I received the usual great service I always receive at Scranton Motors. I was taken on time, and the job was well done! I will return! More

by kmathe1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Mathewson, David Rogers
August 20, 2021

Bought my used car from here, they worked very hard to get me the best deal. They followed up to be sure I've been satisfied with the purchase. I've had the vehicle back for service a few times, all my ne More

by Al Dodd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Corey
August 20, 2021

The absolute best service ever Barbara was a joy to work with so professional and pleasant. That why we love going there for service thumbs up.,,,,,👍🏿 More

by ERNESTSANDERSJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads, David Rogers
August 17, 2021

Courteous, friendly very helpful and took care of all the issues with our work van they diagnosed an issue and performed all the needed services More

by ALLAN.STLOUIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
August 17, 2021

Got me in same day to review the issue I was having, offered options and guided me to a stepped process to avoid spending unnecessary money. Work was done same day in quoted time frame and I was treated More

by Glynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
August 16, 2021

Service dept was efficient,courteous and very clean.Advisors were prompt and listened to my concerns. David phoned me with diagnosis within an hour after arriving for 730am appt and followed up w More

by Jersey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads, David Rogers
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