Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
2,024 Reviews of Scranton GMC of Vernon - Service Center
Sort by
August 09, 2021
Fast friendly and problem solverGreat work overall highly recommended I will come back more and more and more and more I see you in the futer recommended I will come back more and more and more and more I see you in the futer More
by irishgod35
Verified CustomerEmployees Worked With
Other Employees :
Amanda Soucie, Meghan Scranton, Jim Schaller, Joe Malenfant, Fred Nassiff, Ashley Corey
August 08, 2021
It is wonderful that there are still professionals working in this automotive industry. Could not ask for better service from Rob in sales to Dave in service. Great place to have all of your automotiv working in this automotive industry. Could not ask for better service from Rob in sales to Dave in service. Great place to have all of your automotive needs taken care of....five stars. More
by Leigh
Employees Worked With
David Rogers
August 07, 2021
Just not impressed with the dealership. When you move to Cadillac price and still getting GMC service just not impressed. Cadillac needs to be separated to get the full experience. Sorry. Cadillac price and still getting GMC service just not impressed. Cadillac needs to be separated to get the full experience. Sorry. More
by LAVERNGRIER
Employees Worked With
August 06, 2021
Representative dave was awful. Car was not ready when promised and I didn't even receive a courtesy call with updates. Will go elsewhere next time promised and I didn't even receive a courtesy call with updates. Will go elsewhere next time More
by GHOST21578
Employees Worked With
David Rogers
August 06, 2021
Dave and Jeff did a great job coordinating the troubleshooting of a starting problem on my 2009 Pontiac G8 GT. The tech also did Way beyond what I could have expected! I appreciate all your help troubleshooting of a starting problem on my 2009 Pontiac G8 GT. The tech also did Way beyond what I could have expected! I appreciate all your help More
by Aspina
Employees Worked With
Jeff Borovicka (sic), David Rogers
August 05, 2021
Dishonest and unreliable. Substandard service for premium price. Will not return. 13 days without a vehicle for AC leak and new set of tires is not acceptable. And to pay for repair that did not f premium price. Will not return. 13 days without a vehicle for AC leak and new set of tires is not acceptable. And to pay for repair that did not fix the problem. More
by chris.chambers17
Employees Worked With
Josh
August 05, 2021
I used to be happier with them. They keep changing the time intervals on my oil change it was 3000 miles then it was 5000 now back to 3000 why? They used to wash my truck when I brought it in for service time intervals on my oil change it was 3000 miles then it was 5000 now back to 3000 why? They used to wash my truck when I brought it in for service but not anymore. More
by tfrenette2
Employees Worked With
August 05, 2021
Service personnel is very helpful and knowledgeable and the work was done very timely! Cost was also very reasonable. Thanks for your assistance with my issues! the work was done very timely! Cost was also very reasonable. Thanks for your assistance with my issues! More
by SCSINC98
Employees Worked With
Jeff in service dept, Ashley Corey
August 03, 2021
I am Very pleased with the quick turnaround time to resolve my issue. Everyone was pleasant and professional. I Appreciated the car wash and vacuuming. resolve my issue. Everyone was pleasant and professional. I Appreciated the car wash and vacuuming. More
by Ardsley
Employees Worked With
David Rogers
