Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees
"Many repairs to pick up truck: "
- Keywest Verified Customer
Dash board sensor repair made
Check engine sensor indicated vacuum sensor was bad. Scranton got that fixed so I could get my truck to pass emissions
Had many other major repairs done, radiator, gas tank system replaced, and given a multitude of many things that needed to be fixed but at this point I have put in thousands of dollars beyond its worth to keep it going.
Would buy new but the price for new trucks is outrageously unaffordable even for a person making over $100,000 a year. The taxes in Connecticut is atrocious and it is absolutely a disgrace to pay an excise tax on these vehicles . Not Scranton’s fault but something needs to give here so we can buy your great trucks!
The service writing staff is top notch. Never have a problem. The new service manager seems very nice. I liked him as a service writer. The shop forman Steve, awesome to deal with. The GM Ryan needs some people skills. Not a very nice personality. The Scranton’s always were so personable. This fellow, not so much. Just look at the revolving door on the service manager’s position.I love the service staff but not the new management.
You asked for my opinion and here it is.
I talked to David Baeza in sales and he’s a great person.