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Jim Benard
Jim Benard, Parts Advisor, Scranton Cadillac Buick GMC of Vernon
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Jim Benard

Parts Advisor

Scranton Cadillac Buick GMC of Vernon

777 Talcottville Rd
Vernon, CT 06066

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Extension 132

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3 Reviews of Jim Benard

January 16, 2019

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"Great job"

- Bill Verified Customer

As always the folks at Scranton Motors what professional thorough and did an excellent job and it took very little time. I would definitely recommend Scranton's service Department to any one of my friends and know that they will be treated fairly

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Recommend Dealer
Yes

November 05, 2018

Dealership Rating
Employee Rating
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

"Many repairs to pick up truck: "

- Keywest Verified Customer

Dash board sensor repair made Check engine sensor indicated vacuum sensor was bad. Scranton got that fixed so I could get my truck to pass emissions Had many other major repairs done, radiator, gas tank system replaced, and given a multitude of many things that needed to be fixed but at this point I have put in thousands of dollars beyond its worth to keep it going. Would buy new but the price for new trucks is outrageously unaffordable even for a person making over $100,000 a year. The taxes in Connecticut is atrocious and it is absolutely a disgrace to pay an excise tax on these vehicles . Not Scranton’s fault but something needs to give here so we can buy your great trucks!

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Recommend Dealer
Yes

Other Employees Tagged: Amanda Soucie, Mike Griffin, Jim Schaller, Joe Malenfant, Josh Simmons, Sarah Connor , Not sure of all your great employees but they are all very hard working great people!

October 20, 2018

Dealership Rating

"Great service GM not so nice"

- Davolars Verified Customer

The service writing staff is top notch. Never have a problem. The new service manager seems very nice. I liked him as a service writer. The shop forman Steve, awesome to deal with. The GM Ryan needs some people skills. Not a very nice personality. The Scranton’s always were so personable. This fellow, not so much. Just look at the revolving door on the service manager’s position.I love the service staff but not the new management. You asked for my opinion and here it is. I talked to David Baeza in sales and he’s a great person.

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Recommend Dealer
Yes
Dec 08, 2018

Scranton Cadillac Buick GMC of Vernon responded

Thank you for your honesty. We really value the feedback, and our VP of Sales, Fred Nassiff would like the opportunity to discuss your experience with you further. When you have a moment to talk, he can be reached at Fred@scrantonmotors.com or by phone at 860.872.9145.

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