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2,012 Reviews of Scranton GMC of Vernon - Service Center
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July 15, 2021
From the minute I made the appointment to picking up my car… excellent customer service and always keeps you informed. Keep up the great work. car… excellent customer service and always keeps you informed. Keep up the great work. More
by Msinger21
Verified CustomerEmployees Worked With
Jeff , Beverly Rhoads, Ashley Corey
July 14, 2021
For more than ten years on four different vehicles I have received top quality service. Scranton employs professional folks always at the top of their game.. received top quality service. Scranton employs professional folks always at the top of their game.. More
by C_PETRARCA
July 14, 2021
Used the app to schedule service. Was able to get an immediate appointment. Had no wait time at all. Services where great. Would go again for sure immediate appointment. Had no wait time at all. Services where great. Would go again for sure More
by jenmcnay
Employees Worked With
I don’t see the name listed. Not sure of name
July 14, 2021
I was told that you can't honor coupons from Norwich which doesn't seem right since we service all 4 of our vehicles at this location. It would be nice if you could accept them or send us some... which doesn't seem right since we service all 4 of our vehicles at this location. It would be nice if you could accept them or send us some... More
by Anne-Marie McKinney
Employees Worked With
Usually work with Josh or Ashley. Dave called this time., David Rogers
July 14, 2021
I called Tuesday Am because my GMC Terrain ‘s battery had died, right after bringing my 83 year old dad for Cataract surgery! AAA came, started my car, I called your fabulous dealership and spoke to one of t died, right after bringing my 83 year old dad for Cataract surgery! AAA came, started my car, I called your fabulous dealership and spoke to one of the most kind, friendly, knowledgeable, and just awesome man named David Rogers! He, and everyone there totally exceeded my expectation!! I live in New Hartford, but truly will be using your awesome dealership in the future! So worth the ride! Kudos to all! Thank you!! More
by Sgioia10
Employees Worked With
David Rogers
July 14, 2021
Quick and courteous service. Maintenance serviced was performed faster than expected. Car was washed and vacuumed after service. I will continue to have my vehicle serviced there performed faster than expected. Car was washed and vacuumed after service. I will continue to have my vehicle serviced there More
by Rsteeler22
Employees Worked With
Other Employees :
Amanda Soucie, Beverly Rhoads, David Rogers, Ashley Corey
July 13, 2021
Came in for a Cadillac recall, leaking sunroof, and a sensor that was telling me it was-40 degrees every time it rained. They weren't "yet equipped to handle the recall" but didn't mention that when I ma sensor that was telling me it was-40 degrees every time it rained. They weren't "yet equipped to handle the recall" but didn't mention that when I made the appointment. They called hours after drop-off asking me if I had moved the sensor because they couldn't find it. They did find where the drainage tube was disconnected and pouring into the storage compartments in the rear of the vehicle, but didnt bother to vaccuum out the pints of water that were collected, out of the vehicle. They had the car for almost three days and in the end- the sensor was never found, they re-attached a plastic hose and I went home in a sopping wet car to bust out the shop vac. More
by Sarah
Employees Worked With
David Rogers
July 10, 2021
The service department at Scranton Motors is always exceptional. They have great communication and take their time to listen to the issues. I always bring my truck to them. exceptional. They have great communication and take their time to listen to the issues. I always bring my truck to them. More
by FERNANDEZ970
July 09, 2021
I have been a long time customer of Scranton Motors. Always welcomed by friendly staff. Trust them to provide quality service. I highly recommend them. Always welcomed by friendly staff. Trust them to provide quality service. I highly recommend them. More
by db.0628
Employees Worked With
Jeff, Beverly Rhoads
July 08, 2021
Entire dealership is fantastic, from technology usage to sales department and service department people. Vehicle inventory is massive and all are top notch vehicles as well. sales department and service department people. Vehicle inventory is massive and all are top notch vehicles as well. More
by JEFD
Employees Worked With
Jeff Boravicka
