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Scranton GMC of Vernon - Service Center

Vernon, CT

4.4
2,012 Reviews

2,012 Reviews of Scranton GMC of Vernon - Service Center

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July 07, 2021

The staff goes out of there way to make sure you get the service and car you need. Very nice team of people to work with. More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads, David Rogers
July 04, 2021

Every time I’m due for service, my visit has been wonderful. Everyone is friendly and professional. I actually look forward to my next service. More

by ICEMARIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Soucie, Beverly Rhoads, David Rogers, Ashley Corey
Jul 04, 2021 -

Scranton GMC of Vernon responded

Thank you for choosing Scranton Cadillac Buick GMC of Vernon, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 03, 2021

My car was in for only an oil change and not only did they do that, when went to leave I was surprised to see that they had cleaned it inside and out. It reminded me of the great service that I used More

by TRAFFICED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Vescovi
Jul 04, 2021 -

Scranton GMC of Vernon responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Scranton Cadillac Buick GMC of Vernon.

July 03, 2021

Jeff was a very good service advisor and he was very helpful, kind, and made getting my car fixed easy and stress free. I highly recommend More

by Flippy25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Jul 04, 2021 -

Scranton GMC of Vernon responded

Thanks for sharing your thoughts about your experience with Jeff here at Scranton Cadillac Buick GMC of Vernon. We appreciate your business and hope to see you again soon!

July 02, 2021

They were just great, the staff was friendly and very accommodating. I highly recommend Scranton for sales and service;. They accommodate you any way then can. More

by cchar64803
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff was my service tech, he did a great job, Ashley Corey
Jul 02, 2021 -

Scranton GMC of Vernon responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Scranton Cadillac Buick GMC of Vernon. Please don't hesitate to reach out if you need anything else.

July 02, 2021

Service Dept better then other dealerships.Made an Service Dept better then other dealerships. Made an appointment online easily. Dropped off my 08 acadia overnight for rear A/C repair. Service Dept c More

by Gabriel Ramos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Vescovi
Jul 02, 2021 -

Scranton GMC of Vernon responded

Thank you for the kind words for our service department, Gabriel! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 02, 2021

They were great I had 1 day to get my truck fixed and they did it More

by Bob2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers , David Rogers, Ashley Corey
Jul 04, 2021 -

Scranton GMC of Vernon responded

Thank you for your business and this review. We're happy to hear, Bob, our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 01, 2021

The dealership was very prompt in taking care of my problem. The only thing is that they say they wash and vacuum the car when done but only washed it . No vacuuming. More

by WOODSMANGONI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry didn't remember his name, David Rogers
Jul 01, 2021 -

Scranton GMC of Vernon responded

Thank you for your feedback! We apologize that your car wasn't vacuumed and hope you will give us the opportunity to do better next time. Thank you for choosing Scranton Cadillac Buick GMC of Vernon!

Jul 01, 2021 -

WOODSMANGONI responded

Thank you for reaching out to me. It really isn't a big deal. Definitely not enough not to go back for service. Thanks again.

July 01, 2021

I was very happy that the dealership stood behind their word and stayed persistent in diagnosing and resolving a problem that I thought was almost impossible to solve. I take my hat off to the technician w More

by MMONGILLO13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I know others were involved in solving the problem but don’t know their names
Jul 01, 2021 -

Scranton GMC of Vernon responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Scranton Cadillac Buick GMC of Vernon, we look forward to having you as one of our valued customers for many more years to come!

July 01, 2021

Good workmenship. Very pleasant place ro have my vehicle serviced More

by sjr5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie, Beverly Rhoads, David Rogers, Ashley Corey
Jul 01, 2021 -

Scranton GMC of Vernon responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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