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2,007 Reviews of Scranton GMC of Vernon - Service Center
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March 03, 2021
Service was ok. They will bombard you with emails and texts afterwards trying to get you to leave reviews and come back for service again. Very annoying as I did not sign up for any of this. DO NOT GIVE texts afterwards trying to get you to leave reviews and come back for service again. Very annoying as I did not sign up for any of this. DO NOT GIVE THEM YOUR PHONE NUMBER OR EMAIL. They will spam you. More
by NATE70500
Verified CustomerEmployees Worked With
March 03, 2021
I had a really great experience with the dealership. My sales rep really help me figure things out. I would recommend this dealership to family and friends. sales rep really help me figure things out. I would recommend this dealership to family and friends. More
by NCLMJMS
March 02, 2021
Bev and Amanda were terrific!They handled our service on Bev and Amanda were terrific! They handled our service on our Cadillac Escalade last week with Prompt and professional attention. Thank you for Bev and Amanda were terrific! They handled our service on our Cadillac Escalade last week with Prompt and professional attention. Thank you for your great assistance! Susan Gail Cranmore More
by SUSANGAILCRANMORE
March 02, 2021
Great service. I would only ask that the drivers seat Great service. I would only ask that the drivers seat not be moved so much. The drivers seat was not only moved back, but also titled back. I don’ Great service. I would only ask that the drivers seat not be moved so much. The drivers seat was not only moved back, but also titled back. I don’t think both needed to be done just to move it to get an oil change. More
by bryreid75
February 28, 2021
The technician was very professional and helped me achieve most of my service goals. It's too bad there aren't more service technicians available on a Saturday. achieve most of my service goals. It's too bad there aren't more service technicians available on a Saturday. More
by Cadillac lover
Employees Worked With
Jeff- Svc. Dept.
February 27, 2021
Good job job well done for the third time they finally fix the problem so I am glad that I am not returning my car to them for The same problem now next time they see me it will be for a oil change thank fix the problem so I am glad that I am not returning my car to them for The same problem now next time they see me it will be for a oil change thank you More
by Ssdsimmons55SteveO
Employees Worked With
David Rogers
February 25, 2021
Quick and easy service . The appointment was easy to make and when they realized my new tires would be a while they offered a loaner car...awesome service and when they realized my new tires would be a while they offered a loaner car...awesome service More
by JOSEPH.HUBER
February 24, 2021
Had my oil and filter changed in my diesel truck they charge me $237 and I brought all the parts with me told me it was an hour labor finish the truck completely in 20 minutes what a rip off never going charge me $237 and I brought all the parts with me told me it was an hour labor finish the truck completely in 20 minutes what a rip off never going back there again going to tell all my friends More
by chirper
Employees Worked With
Amanda Soucie
February 22, 2021
When I dropped my Escalade for service, there was a sign stating that the car wash service was closed due to cold temperatures. It made sense and I did’t think much more about it. When I arrived the next da stating that the car wash service was closed due to cold temperatures. It made sense and I did’t think much more about it. When I arrived the next day (warmer temperatures) to pick up my vehicle someone (name unknown) approached me and asked if we had a quick minute so he could run my vehicle through the car wash. We had a few extra minutes, so they ran it through the wash and it looked great. Someone cared enough to go the extra mile. Much appreciated. More
by Richard.samples
Employees Worked With
David Rogers
