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2,022 Reviews of Scranton GMC of Vernon - Service Center
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Verified Customer
February 27, 2021
Good job job well done for the third time they finally fix the problem so I am glad that I am not returning my car to them for The same problem now next time they see me it will be for a oil change thank fix the problem so I am glad that I am not returning my car to them for The same problem now next time they see me it will be for a oil change thank you More
by Ssdsimmons55SteveO
Employees Worked With
David Rogers
February 25, 2021
Quick and easy service . The appointment was easy to make and when they realized my new tires would be a while they offered a loaner car...awesome service and when they realized my new tires would be a while they offered a loaner car...awesome service More
by JOSEPH.HUBER
February 24, 2021
Had my oil and filter changed in my diesel truck they charge me $237 and I brought all the parts with me told me it was an hour labor finish the truck completely in 20 minutes what a rip off never going charge me $237 and I brought all the parts with me told me it was an hour labor finish the truck completely in 20 minutes what a rip off never going back there again going to tell all my friends More
by chirper
Employees Worked With
Amanda Soucie
February 22, 2021
When I dropped my Escalade for service, there was a sign stating that the car wash service was closed due to cold temperatures. It made sense and I did’t think much more about it. When I arrived the next da stating that the car wash service was closed due to cold temperatures. It made sense and I did’t think much more about it. When I arrived the next day (warmer temperatures) to pick up my vehicle someone (name unknown) approached me and asked if we had a quick minute so he could run my vehicle through the car wash. We had a few extra minutes, so they ran it through the wash and it looked great. Someone cared enough to go the extra mile. Much appreciated. More
by Richard.samples
Employees Worked With
David Rogers
February 22, 2021
Love this dealership excellent service department, Amanda's great! Unfortunately I have to go out of town to purchase vehicles Because pricing At Scranton at least on used vehiclesIs Are not competit Amanda's great! Unfortunately I have to go out of town to purchase vehicles Because pricing At Scranton at least on used vehiclesIs Are not competitive Unfortunately More
by RICHARDTPP
Employees Worked With
Amanda Soucie
February 21, 2021
As always, every one I dealt with was friendly and professional. My service is always done when promised and reliably done. The prices are always reasonable. professional. My service is always done when promised and reliably done. The prices are always reasonable. More
by KENDELL.FERRARA
Employees Worked With
February 19, 2021
Very disappointed. Arrived 20 minutes late for a simple oil change and tire rotation service and ended up spending over THREE hours in the waiting room ALTHOUGH for most of the 3 hrs my girl and I were the oil change and tire rotation service and ended up spending over THREE hours in the waiting room ALTHOUGH for most of the 3 hrs my girl and I were the only ones in the waiting room. Yet their excuse was that there were other customers ahead of us. Where??? That was supposed to be a half hr job. And instead of an apology for the long wait all I got was a bad attitude from my rep. So again, Very disappointed! More
by Adnelly1968
Employees Worked With
Ashley Corey
February 19, 2021
While we always had good service from Scranton motors to be honest we are disappointed on this service. We purchased 4 new tires from Scranton using a quote from Scranton for tire size 17 from Dec 2020. I be honest we are disappointed on this service. We purchased 4 new tires from Scranton using a quote from Scranton for tire size 17 from Dec 2020. It turns out the tire size is 18 and the tires cost more money. We would have expected Scranton to honor the quote they provided inDecember but they did not. While Oscar did a small discount we expected a little more. More
by jimbostashman
Employees Worked With
Oscar, David Rogers
