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2,029 Reviews of Scranton GMC of Vernon - Service Center
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March 05, 2021
Trying to get a problem fixed that existed when I purchased the truck. Not pleased. 5 visits and still not fixed. 1 of the 5 due to not given required information which left my anti-theft system dis purchased the truck. Not pleased. 5 visits and still not fixed. 1 of the 5 due to not given required information which left my anti-theft system disabled for a day. I’m giving the service dept one more chance to fix the problem and restore my faith in their dealership. More
by MMONGILLO13
Verified CustomerEmployees Worked With
Amanda Soucie
March 05, 2021
When visiting staff was courteous, informative and professional. Wouldn't hesitate to take my vehicle to Scranton Motors to have my car serviced, therefore recommend others do the same. professional. Wouldn't hesitate to take my vehicle to Scranton Motors to have my car serviced, therefore recommend others do the same. More
by dbpalmjr
Employees Worked With
Oscar
March 03, 2021
Service was ok. They will bombard you with emails and texts afterwards trying to get you to leave reviews and come back for service again. Very annoying as I did not sign up for any of this. DO NOT GIVE texts afterwards trying to get you to leave reviews and come back for service again. Very annoying as I did not sign up for any of this. DO NOT GIVE THEM YOUR PHONE NUMBER OR EMAIL. They will spam you. More
by NATE70500
Employees Worked With
March 03, 2021
I had a really great experience with the dealership. My sales rep really help me figure things out. I would recommend this dealership to family and friends. sales rep really help me figure things out. I would recommend this dealership to family and friends. More
by NCLMJMS
March 02, 2021
Bev and Amanda were terrific!They handled our service on Bev and Amanda were terrific! They handled our service on our Cadillac Escalade last week with Prompt and professional attention. Thank you for Bev and Amanda were terrific! They handled our service on our Cadillac Escalade last week with Prompt and professional attention. Thank you for your great assistance! Susan Gail Cranmore More
by SUSANGAILCRANMORE
Employees Worked With
Amanda Soucie, Beverly Rhoads
March 02, 2021
Great service. I would only ask that the drivers seat Great service. I would only ask that the drivers seat not be moved so much. The drivers seat was not only moved back, but also titled back. I don’ Great service. I would only ask that the drivers seat not be moved so much. The drivers seat was not only moved back, but also titled back. I don’t think both needed to be done just to move it to get an oil change. More
by bryreid75
February 28, 2021
The technician was very professional and helped me achieve most of my service goals. It's too bad there aren't more service technicians available on a Saturday. achieve most of my service goals. It's too bad there aren't more service technicians available on a Saturday. More
by Cadillac lover
Employees Worked With
Jeff- Svc. Dept.
February 27, 2021
Good job job well done for the third time they finally fix the problem so I am glad that I am not returning my car to them for The same problem now next time they see me it will be for a oil change thank fix the problem so I am glad that I am not returning my car to them for The same problem now next time they see me it will be for a oil change thank you More
by Ssdsimmons55SteveO
Employees Worked With
David Rogers
February 25, 2021
Quick and easy service . The appointment was easy to make and when they realized my new tires would be a while they offered a loaner car...awesome service and when they realized my new tires would be a while they offered a loaner car...awesome service More
by JOSEPH.HUBER
