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Scranton GMC of Vernon - Service Center

Vernon, CT

4.3
2,050 Reviews

2,050 Reviews of Scranton GMC of Vernon - Service Center

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March 20, 2021

Very friendly and was abele to take charge of my truck and ensure that all the schedule services we’re completed accurately and in a timely manner More

by BSPOKES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Mena De Leon
March 20, 2021

The staff was wonderful and super helpful!! They did a great job and communicated with me the whole time. I was a little late to my appointment and they still worked with me. More

by NELCRUZ28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Corey
March 20, 2021

Bought a used Sierra last fall so this was my first time dealing with service department. Worked with Amanda and David, both were excellent, made the whole process very easy. Nicely done! More

by SD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie, David Rogers
March 20, 2021

Brought car in for first oil change and tire rotation,also had to do a computer adjustment, appointment took about an hour, appointment very pleasant and professional. More

by PJW1950
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie, Beverly Rhoads
March 20, 2021

Excellent dealership. Super nice people to deal with. That always take my service very seriously and complete it as expected. This is why we are repeat customers! More

by Jpappas61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads, Evan Blanchette, David Rogers
March 18, 2021

Always my first choice for service on my GM vehicles. The people are cordial, the service prompt and the quality excellent. I have utilized Scranton service for many years and never been disappointed. More

by jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Soucie, Beverly Rhoads, David Rogers, Ashley Corey
March 18, 2021

I was extremely satisfied with the service I received on my 2019 GMC Acadia. Everyone was very accommodating and even finished my oil change ahead of schedule. More

by RANDI0207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar, Amanda Soucie
March 18, 2021

Everything worked out great. David Rogers set me up with a ride to get to work. They completed the service and David gave me a ride back to the dealership from my work to pick up my car which was ready. The More

by Celticsfan31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
March 14, 2021

Clean yes and professional. My experience with Scranton motors is that they are always professional clean forthcoming with quotes as well as being friendly thank you good job More

by FLANAGANL48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar very professional, Amanda Soucie, Ashley Corey
March 13, 2021

Overall experience was ok with the exception that I specifically asked advisor for pricing on a replacement key fob twice and still never got one. More

by Elite Performance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
Mar 16, 2021 -

Scranton GMC of Vernon responded

Good Morning, I'm so sorry that you haven't been able to get an answer to your key fob question. Have you been able to get an answer since the time you posted this review? If not, please respond with your name and contact info (I didn't see anything listed under Elite Performance), and I will make sure someone reaches out to you today. Thank you for letting us know.

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