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2,022 Reviews of Scranton GMC of Vernon - Service Center
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February 18, 2021
My battery was failing after 3!years of a 42 month non prorated battery installed by Scranton during a complicated issue in Jan. & Feb. of 2018. Bottom line the warranty was not honored with not satisfact prorated battery installed by Scranton during a complicated issue in Jan. & Feb. of 2018. Bottom line the warranty was not honored with not satisfactory result. I am dissatisfied with the service and don’t plan on returning. They are not complying with their Mission Statement! More
by pfgilbert42
Verified CustomerEmployees Worked With
Trevor Barbersek, Ashley Corey
February 17, 2021
Friendly, courteous service. Kept informed and work done on time. Provided explanations of issues and vehicle washed and running well. Even provided lessons on how to use auto start! Great in this weather on time. Provided explanations of issues and vehicle washed and running well. Even provided lessons on how to use auto start! Great in this weather! More
by JAMIE47
Employees Worked With
Oscar, Amanda & David
February 16, 2021
I will never return again bunch of idiots I go in there to get fluids checked I get home and they don’t even put in washer fluid through the spare tire in the back of my truck on top of my suits you guys a to get fluids checked I get home and they don’t even put in washer fluid through the spare tire in the back of my truck on top of my suits you guys are a bunch of xxxxxxxx you lost a good customer More
by movadod13
Employees Worked With
Amanda Soucie, David Rogers, Ashley Corey
February 16, 2021
I went in there a couple months ago to have tires changed I told mechanic to save one of the good tires for a spare he threw it in the back on top of my suits I was going to sue you and charger for the suit I told mechanic to save one of the good tires for a spare he threw it in the back on top of my suits I was going to sue you and charger for the suit that he ruined but I just figured it was a mistake I went in there just a couple days ago to get fluids checked and changed I get home and there’s no washer fluid I am sick of you xxxxxxxx never will return again you lost a cash paying customer More
by movadod13
Employees Worked With
Amanda Soucie, David Rogers
February 16, 2021
This visit to Scranton was as expected. Good friendly Service. The wait to have my battery changed was short. Thanks for the good service I will be back for an oil change in couple of months. Service. The wait to have my battery changed was short. Thanks for the good service I will be back for an oil change in couple of months. More
by BILLBACK9
Employees Worked With
David Rogers
February 11, 2021
Did a nice job doing warranty work. But I had a lot of grease on my hood and chrome bumper when I got it back. No big deal but I think someone should’ve paid more attention to cleaning it off. grease on my hood and chrome bumper when I got it back. No big deal but I think someone should’ve paid more attention to cleaning it off. More
by TOTALREF749
Employees Worked With
David Rogers
February 11, 2021
Oh OK the service people are excellent they doing a very good job the mechanics we’re not doing a good job because I have to bring my car back in for the third time for the same problem I hope they get it f good job the mechanics we’re not doing a good job because I have to bring my car back in for the third time for the same problem I hope they get it fixed this time besides it four stars More
by Ssdsimmons55SteveO
Employees Worked With
David Rogers
February 10, 2021
Always enjoy the great service we get at Scranton, my GMC van has been running smoothly on road, no more shaking steering wheel and bouncing tires. Thanks van has been running smoothly on road, no more shaking steering wheel and bouncing tires. Thanks More
by GPOPTG
Employees Worked With
Amanda Soucie, Beverly Rhoads
February 09, 2021
This is my first experience with Scranton Motors and I would rate their Service Dept. and their entire customer service EXCELLENT. We made the right decision to buy our vehicle from Scranton Motors. would rate their Service Dept. and their entire customer service EXCELLENT. We made the right decision to buy our vehicle from Scranton Motors. More
by LSPAZIAN
Employees Worked With
Other Employees :
Amanda Soucie, Beverly Rhoads, Trevor Barbersek, David Rogers, Ashley Corey
