2,007 Reviews of Scranton GMC of Vernon - Service Center
A great atmosphere too be doing business with the service department and a great sales Dept would definitely buy another car there and would recommend this place even though it’s an hour drive there department and a great sales Dept would definitely buy another car there and would recommend this place even though it’s an hour drive there More
Great communication, clean waiting room. Love the complimentary car wash after. Explained service for this time and to look at potential service needs for next time complimentary car wash after. Explained service for this time and to look at potential service needs for next time More
As always very professional car went in quickly did the test to verify if there was a problem and discuss the how to fix it test to verify if there was a problem and discuss the how to fix it More
I brought my Cadillac in due to having low tire pressure while trying to fill the tires my right front tire wouldn’t come up to pressure Oscar the service tech wanted to check further and so I left the car while trying to fill the tires my right front tire wouldn’t come up to pressure Oscar the service tech wanted to check further and so I left the car They found the the nitrogen nozzle had a defect and once fixed they then was able to fill the tire More
Found an extra charge for a facility fee for work on my truck. Not a happy camper I’ve dealt with dealerships plenty of times and never has any charged a facility fee. truck. Not a happy camper I’ve dealt with dealerships plenty of times and never has any charged a facility fee. More
Great service Jeff went above and beyond great experience. Jeff made sure that my aftermarket warranty covered everything I had a concern with plus a few problems that the tech found with my vehic experience. Jeff made sure that my aftermarket warranty covered everything I had a concern with plus a few problems that the tech found with my vehicle. More
First time I brought my truck in for brake Calipers at 35,000 miles it was awful customer service told me nothing they can do second time with Amanda was awesome If it wasn’t for her my truck would’ve nev 35,000 miles it was awful customer service told me nothing they can do second time with Amanda was awesome If it wasn’t for her my truck would’ve never got fixed More
I don't live near the dealership nor have we ever heard of them, but I made a phone call to see if they could help my daughter with her car (Buick regal) that went into limp mode as she is trying to get ba of them, but I made a phone call to see if they could help my daughter with her car (Buick regal) that went into limp mode as she is trying to get back from her school to home in New York. Beverly and Oscar were fantastic and helped us with our situation immediately. They diagnosed the issue and was able to fix the problems right away. You CAN'T find great customer service anymore these days but apparently they are still out there, and your dealership is one of them, especially Beverly and Oscar. They were very very helpful, polite and professional. I can't thank them and your facility enough. Best, Dean Jaeger More
Oscar in service was really great to work with, will definitely work with him again in the future. The brake issue we has is taken care of no more brake squeel 😊 definitely work with him again in the future. The brake issue we has is taken care of no more brake squeel 😊 More
I had called to get my brakes done right before New Years, giving them very little notice. Fortunately, they were able to get the parts needed and replace my breaks in just a day. Not only that, but th Years, giving them very little notice. Fortunately, they were able to get the parts needed and replace my breaks in just a day. Not only that, but they took care to replace my oil and clean my car for when I picked it up. Great service, and would absolutely come here again! More