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2,002 Reviews of Scranton GMC of Vernon - Service Center
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November 24, 2018
Good place for Service I’ve had good experiences here with my Terrain. They don’t “pile on” as I call it and tell you that you need several hundred dollars of service every I’ve had good experiences here with my Terrain. They don’t “pile on” as I call it and tell you that you need several hundred dollars of service every time I go in. They keep it simple so I travel 20 miles to get there. More
by good4u45
Verified CustomerEmployees Worked With
Amanda Soucie, Mike Griffin
November 20, 2018
Quick and reliable I have bought multiple vehicles and always have them serviced at Scranton's. I feel as though they do a great job with quality parts and service. I have bought multiple vehicles and always have them serviced at Scranton's. I feel as though they do a great job with quality parts and service. More
by JOHNATHAN.GRAHAM
Employees Worked With
Mike Griffin
November 20, 2018
Oil change d, tires rotated and car washed! Out in less than an hour. Everything went smoothly. No trying to sell me something I did not need. d, tires rotated and car washed! Out in less than an hour. Everything went smoothly. No trying to sell me something I did not need. More
by lisalyonvisny
Employees Worked With
Cody Chapin
November 18, 2018
It was a good experience . Love that my vehicle gets a wash and vacuum each visit. The staff was personable and accommodating. Comfortable waiting area as well. . Love that my vehicle gets a wash and vacuum each visit. The staff was personable and accommodating. Comfortable waiting area as well. More
by KARLAEBRAHIMZADEH
Employees Worked With
Samantha Savage
November 18, 2018
Oil change and tire rotation Appointment are always prompt and customer service is exceptional. I usually wait but not too long. If service finds any issues I am notified at time Appointment are always prompt and customer service is exceptional. I usually wait but not too long. If service finds any issues I am notified at time of service. More
by CDEGRAY57
November 17, 2018
Exceptional service They keep you informed as to status of vehicle while it's being serviced. You never have to wonder. Great service department.....always friendly and They keep you informed as to status of vehicle while it's being serviced. You never have to wonder. Great service department.....always friendly and helpful. More
by RCLARK21
November 16, 2018
Repair Took two visit to get my auto repair correctly. A third visit to get paperwork written up correctly. It took to to complete needed repairs. Took two visit to get my auto repair correctly. A third visit to get paperwork written up correctly. It took to to complete needed repairs. More
by JOSEPH_BURNS
Employees Worked With
Mike Griffin
November 10, 2018
Poor service Prior to my trip from WI to New England, Initicef thst I would need an oil change/service part way through the trip. I called Stanton in CT and schedu Prior to my trip from WI to New England, Initicef thst I would need an oil change/service part way through the trip. I called Stanton in CT and scheduled the service. It took 1.5 hours waiting for a simply scheduled oil change! About 45 minutes into the wait, they tried to sell me tires, saying mine were too worn to rotate. But when examing them together, the tech agreed they had at least 20,000 more miles of wear. Plus, while driving from there to MA I noticed a cut in the leather on the console top that was never previously there. If I were not from Wisconsin, I would be going back to make them replace it. Poor service, negligent car of the customer’s vehicle and unscrupulous selling pressure. More
by Deepal
Employees Worked With
I do not recall the person’s name. There were several. The man who finally completed my paperwork on their colputer was not the woman who checked me in. Nor was he the guy who tried to push me into buying un-needed tires.
November 09, 2018
Excellent No appointment but Scranton motors took care of my problem right away. Went out of there way to take care of me. I thank them for their service. No appointment but Scranton motors took care of my problem right away. Went out of there way to take care of me. I thank them for their service. More
by EANARGIRO
November 08, 2018
Excellent I have found the staff to be very professional and helpful and the service to be top notch. I would recommend this dealership and service staff. I have found the staff to be very professional and helpful and the service to be top notch. I would recommend this dealership and service staff. More
by DHENFIELD
Employees Worked With
Samantha Savage
