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Scranton GMC of Vernon - Service Center

Vernon, CT

4.4
2,012 Reviews

2,012 Reviews of Scranton GMC of Vernon - Service Center

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August 26, 2022

We have always had incredible service with these guys. Incredibly helpful and accommodating every time we have come there. Jeff is tremendous in his customer service and it makes all the difference. I com More

by Amy Sheikh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads, David Rogers, Jeff Borovicka
August 25, 2022

Great customer service . Oil change , tires rotated and a clean car. The CT6 is ready for the next adventure. More

by Time2travel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
August 25, 2022

Professional, courteous, honest. They remembered me from previous visits and made me feel important. They proactively contacted me and were concerned with my convenience. More

by bgudrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads, David Rogers
August 24, 2022

Service was great, technology great, overall all very knowledgeable, thank you Frank and Dave, and staff More

by ThomasTHOMASSTANCHFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers, Jeff Borovicka
August 24, 2022

The service was good,called me with details of what I needed for my truck. More

by staceysweet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
August 23, 2022

They are very helpful and and have my car repaired and running in a very timely manner More

by wkrys1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
August 22, 2022

Dishonest, misleading, all about money, no accountability, didn’t call to follow through with current status, no customer support, and definitely didn’t care about the problem or the customers More

by MATHEW.BILOSZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Zeidenberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Scranton GMC of Vernon responded

We are very sorry to hear you had such a negative experience, and would like the opportunity to discuss it with you further. Please respond back to this review with the best time and contact number to reach you. Thank you for the feedback, have a great day.

August 20, 2022

After years of questionable service at another dealer, I had lost confidence in my mechanic and was stressed out about it. I travel so much & I don’t have the time to worry about if my truck is running righ More

by bServi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers, Jeff Borovicka, Aaron Chick
August 20, 2022

Very nice personnel at the service counter. They are busy but help out as much as possible More

by Sean1497
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
August 20, 2022

Very courteous,called back quickly when had an opening. Got the job done and called for pick up as soon as it was done.I will be back again and will tell my friends about a great service. More

by Delvampbell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Rogers, Ashley Corey
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