Scranton GMC of Vernon - Service Center

Wow, this place is AMAZING. I’m so impressed! I walked in the service station as a first time customer. There were three men waiting inside the car bay. As soon as I parked the I’m so impressed! I walked in the service station as a first time customer. There were three men waiting inside the car bay. As soon as I parked the car and got out, the men went right to work! Inside, a lovely lady (sorry, bad with names :) helped me figure out how to use my GM rewards for payment of my oil change. I was only in the waiting area for 15 minutes tops and my car was done! And these wonderful people even washed my car for me too! I will DEFINITELY come back again, thank you to everyone in the service department, you are all AWESOME!! More

David in service was such a pleasure to work with. He kept me up to date at all times and had my work truck up and running ahead of schedule. Everyone who answered the phone including Ashley was profe He kept me up to date at all times and had my work truck up and running ahead of schedule. Everyone who answered the phone including Ashley was professional and extremely friendly. I would definitely recommend having work completed here. More

Quick service. Nice waiting area with a monitor to show the status of your vehicle. Not busy so didn’t have to wait long. Nice waiting area with a monitor to show the status of your vehicle. Not busy so didn’t have to wait long. More

Service extras were great. Washer fluid tip-off, car wash, vacuum we’re appreciated. Service staff courteous and attentive. Washer fluid tip-off, car wash, vacuum we’re appreciated. Service staff courteous and attentive. More

In town from Maui visiting family. Traveling the lower 48 in my 2022 GMC Denali 3500 Dually and racking up the miles very quickly. The Service Department has a great group a people tha Traveling the lower 48 in my 2022 GMC Denali 3500 Dually and racking up the miles very quickly. The Service Department has a great group a people that got me in and out. Not everyday you get to walk into a dealership that you didn't purchase from but they still treat you like one of their own. Many Mahalo's and Aloha! More

They were very friendly and helpful. They did exactly what I asked them to do. They even vacuumed my carpets which was a very nice surprise. The are also very reasonably priced. They did exactly what I asked them to do. They even vacuumed my carpets which was a very nice surprise. The are also very reasonably priced. More

The service department was Very professional and work was done when promised. Would highly recommend. done when promised. Would highly recommend. More

Good and timely service, good communication from service advisor. Washing the truck is a nice touch. advisor. Washing the truck is a nice touch. More

I feel this is a top flight organization. What more can I say. They are organized, cuourteous and prompt on my recall. What more can I say. They are organized, cuourteous and prompt on my recall. More

Problem I had vehicle in for still not resolved although service said it was. Will have you o get another appointment. service said it was. Will have you o get another appointment. More