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Scranton GMC of Vernon - Service Center

Vernon, CT

4.4
2,009 Reviews

2,009 Reviews of Scranton GMC of Vernon - Service Center

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June 09, 2022

Scranton shows real concern over customer needs and involves a lot of care to the vehicles that are serviced at the dealership. Many thanks for being there. We had to return to dealer due to oil overfi More

by denhoekstra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
June 09, 2022

Very nice people. ....I feel important to them with my business trucks....Always accommodating and they are great at their jobs.... More

by MARKNICHOLAS45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Mathewson , Jeff Borovicka
June 08, 2022

You will need to call for a complete review. 8605198321. Manager needs training in customer service More

by bsmith61812
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Robert Zeidenberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Corey
Jun 09, 2022 -

Scranton GMC of Vernon responded

Your information has been forwarded to management, and someone will be in touch. We appreciate you giving us chance to discuss your concerns.

June 05, 2022

David was great! Was able to fit me in and take care of my tired. More

by arinlangan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
June 05, 2022

Very fast service, friendly staff even did extras and the price was very good highly recommend! More

by ryanjanosi777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
June 04, 2022

That the team is professional and friendly and get the work done in a timely manner More

by Kathline454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Zeidenberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2022

Courteous and helpful. Professional. However technician did not reset the dash. This happens every time we bring in the caddy for service. More

by MEMEREMELE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor - Frank Kern, Tecnician - Darnell Harrison
June 04, 2022

Good and timley service , pricey but not outrageous , performed the work that was needed. Good customer communications. More

by BARBARAOLLARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank, last name unknown
June 04, 2022

Efficient, good customer service, thorough , top quality, convenient. Nice waiting area and went out of way to ensure I had a place to take a meeting if I needed a desk. More

by matthewdhiggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2022

Prompt, professional and respectful customer service. Did their best to accommodate my schedule, needs and budget. More

by bgudrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
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