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Scranton GMC of Vernon - Service Center

Vernon, CT

4.4
2,026 Reviews
Call Service Center (860) 872-9145

2,026 Reviews of Scranton GMC of Vernon - Service Center

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April 19, 2022

Great customer service and turnover for the work required. Jeff at the service center was available at every corner. More

by DG3523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads, Jeff Borovicka
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April 18, 2022

Scranton Cadillac is always willing to work with you and everyone is courteous to me. More

by stephaniehepton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Olsen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Conlon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beverly Rhoads, Meghan Scranton, Joe Malenfant, Fred Nassiff, David Rogers, Ashley Corey, Jeff Borovicka
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April 17, 2022

This place is a rip off. Mechanics is terrible, Soon as you drop your car on in service forget about it$$$$$ More

by ANTIOMBAGHRAMYAN
Recommend Dealer
No
Employees Worked With
Robert Zeidenberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Z
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Apr 19, 2022 -

Scranton GMC of Vernon responded

We're sorry to hear that you have found our prices to be unreasonable. We regularly do our own price comparisons to see how our prices compare to those offered by other service providers, because we absolutely do not want anyone feeling that they were ripped off. The next time you are shopping around for service, we would love to know what you find. So feel free to call us anytime - we'd love to hear your thoughts! Thanks for the feedback - have a great day!

April 17, 2022

Very good service professional and friendly. Good waiting area also. I will be back for service in October. More

by CHERRYBOMB752001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beverly Rhoads, Meghan Scranton, David Rogers, Ashley Corey, Jeff Borovicka
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April 16, 2022

The customer service was good. The technicians were nice explained everything.My truck was done quick!! And WASHED!! A little pricey but the service was great and done RIGHT!! More

by jeffmazeika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
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April 16, 2022

I had a great experience. I had to replace two tires and a battery. Efficient! More

by bstarke0305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beverly Rhoads, David Rogers, Ashley Corey, Jeff Borovicka
Report | Print
April 14, 2022

Professional customer service and communication between the dealership and myself was exceptional. Delivery of my Cadillac was amazing. Nice clean and shining. More

by ROSE LAURIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads, David Rogers
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April 14, 2022

Pleasant service team, speedy and excellent service. Job was finished in the estimated timeframe and within the quoted cost More

by DRESUTEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads, Jeff Borovicka
Report | Print
April 14, 2022

Very much like the people and the level of communication. Efficient friendly with state of art facilities More

by SAlonia7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
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April 13, 2022

Courteous Advisors and provide all the information on the expected service. Great place to get work on the car. More

by Rdusza01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
Report | Print
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