Back

Scranton GMC of Vernon - Service Center

Vernon, CT

4.4
2,026 Reviews

2,026 Reviews of Scranton GMC of Vernon - Service Center

Sort by
February 04, 2022

Horrid communication. Kept calling back recommending more repairs. Seem disorganized and dont care about you More

by Rjh107
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank
Feb 07, 2022 -

Scranton GMC of Vernon responded

I am so sorry that you have been getting unwanted phone calls. I'd like to look into it and make a note in your file so that you don't continue to get them. Can you reply to this review (privately if you'd like) with your full name and contact info? Thanks in advance, and have a great day!

February 04, 2022

Excellent service. David Rogers is an excellent service consultant. He kept us informed and was always very professional. Thank you David!!!! More

by JROSA7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
February 03, 2022

Jeff was great. Scranton has been good to me with all the problems I has with my buick More

by DALE30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie, Beverly Rhoads, Jeff Borovicka
January 31, 2022

Great service polite and knowledgeable Work was completed on time and at the price given to me More

by THOMASFRAGOMENI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads, Ashley Corey, Jeff Borovicka
January 29, 2022

Professional, courteous and efficient in analyzing the problem, fixing it quickly and having my vehicle ready quickly More

by DAN@REAGNE.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Baeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Soucie, Beverly Rhoads, Jeff Borovicka
January 29, 2022

It was my first time at this specific location and I must say that the service was very prompt and professional. I would highly recommend going here for all of your vehicle needs. More

by Jose.negron2022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rogers, Jeff Borovicka
January 29, 2022

Everything and everyone were excellent great communication everything was explained well only thing was my car was not washed or vacuumed like every other time I bring it there for service More

by Marty719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
January 28, 2022

This is so far my #1 dealership the people are very professional and knowledgeable about Cadillac service and products. I live in Hartford but I drive to Scranton Caddillac dealership on Vernon for a More

by BROVIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
January 27, 2022

Awesome service very nice staff. Not pushy either when I told him I was not going to do all the work he said no worries and gave me a price if I was to change my mind. Thanks again More

by Chevy equinox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
January 26, 2022

Great people Great service. This is a dealership is a hidden treasure in Vernon Ct. More

by WAR57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie, Meghan Scranton, David Rogers, Ashley Corey
...
97
...