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Scranton GMC of Vernon - Service Center

Vernon, CT

4.4
2,041 Reviews

2,041 Reviews of Scranton GMC of Vernon - Service Center

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February 08, 2022

The service dept. personnel are very professional and accommodating. I have always had a positive experience at this dealership. More

by JMCCARTHY8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
February 07, 2022

Always on time and professional. Never "upsold". Worth the 40 minute drive to have service done at Scranton. More

by laurenvanstoddard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
February 07, 2022

Very helpful and quick response time, and everyone was very pleasant. Honest and forthcoming. Would recommend them to others. More

by Wlandry1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2022

I find the staff at Scranton to be knowledgeable, friendly and focused on the customer More

by DJNEWTON428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers, Ashley Corey, Jeff Borovicka
February 04, 2022

I purchased my truck at this dealership and I have brought it in for service ever since .I’ve always received excellent quality service from this dealership And they have always worked with me on givi More

by dan.homan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie, David Rogers
February 04, 2022

Horrid communication. Kept calling back recommending more repairs. Seem disorganized and dont care about you More

by Rjh107
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank
Feb 07, 2022 -

Scranton GMC of Vernon responded

I am so sorry that you have been getting unwanted phone calls. I'd like to look into it and make a note in your file so that you don't continue to get them. Can you reply to this review (privately if you'd like) with your full name and contact info? Thanks in advance, and have a great day!

February 04, 2022

Excellent service. David Rogers is an excellent service consultant. He kept us informed and was always very professional. Thank you David!!!! More

by JROSA7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
February 03, 2022

Jeff was great. Scranton has been good to me with all the problems I has with my buick More

by DALE30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie, Beverly Rhoads, Jeff Borovicka
January 31, 2022

Great service polite and knowledgeable Work was completed on time and at the price given to me More

by THOMASFRAGOMENI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads, Ashley Corey, Jeff Borovicka
January 29, 2022

It was my first time at this specific location and I must say that the service was very prompt and professional. I would highly recommend going here for all of your vehicle needs. More

by Jose.negron2022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rogers, Jeff Borovicka
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