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2,041 Reviews of Scranton GMC of Vernon - Service Center
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January 29, 2022
Everything and everyone were excellent great communication everything was explained well only thing was my car was not washed or vacuumed like every other time I bring it there for service communication everything was explained well only thing was my car was not washed or vacuumed like every other time I bring it there for service Disappointed after all the money I just spent. Could have ben 5stars More
by Marty719
Verified CustomerEmployees Worked With
Jeff Borovicka
January 29, 2022
Professional, courteous and efficient in analyzing the problem, fixing it quickly and having my vehicle ready quickly problem, fixing it quickly and having my vehicle ready quickly More
by DAN@REAGNE.COM
Employees Worked With
Other Employees :
Amanda Soucie, Beverly Rhoads, Jeff Borovicka
January 28, 2022
This is so far my #1 dealership the people are very professional and knowledgeable about Cadillac service and products. I live in Hartford but I drive to Scranton Caddillac dealership on Vernon for a professional and knowledgeable about Cadillac service and products. I live in Hartford but I drive to Scranton Caddillac dealership on Vernon for all my Cadillac needs Good customer service goes a long way and Scranton Cadillac gets it! More
by BROVIC
Employees Worked With
David Rogers
January 27, 2022
Awesome service very nice staff. Not pushy either when I told him I was not going to do all the work he said no worries and gave me a price if I was to change my mind. Thanks again told him I was not going to do all the work he said no worries and gave me a price if I was to change my mind. Thanks again More
by Chevy equinox
Employees Worked With
Jeff Borovicka
January 26, 2022
I brought my car in to have the brakes serviced because they were making a squeaky sound, $900.00 later and after being told that the issue was resolved and there was no more noise. This turned out not t they were making a squeaky sound, $900.00 later and after being told that the issue was resolved and there was no more noise. This turned out not to be the case! More
by ISAAC235
Employees Worked With
Jeff Borovicka
January 25, 2022
I brought my 2020 Silverado 1500 3.0 Duramax in for warranty work. The service advisor was extremely professional and took the time to explain everything. Though, my problem wasn't solved on this vis warranty work. The service advisor was extremely professional and took the time to explain everything. Though, my problem wasn't solved on this visit, they scheduled me for another day (I ran out of time and had to leave) and thy offered me a loaner car to use next time. The service advisor had my truck washed and cleaned prior to me leaving the service department. Very nice perk that this place offers. I look forward to having them earn my business when I'm ready to purchase my next new by. More
by DARREN.OLDFORD
Employees Worked With
Jeff Borovicka
January 24, 2022
I will never use your service dept again. I went in for a recall which I believe was taken care of? But who knows? And I asked them to look at why my stabilitrak lights were on? They told me it was the rear recall which I believe was taken care of? But who knows? And I asked them to look at why my stabilitrak lights were on? They told me it was the rear wheel bearing. Which I had replaced by Scranton’s October 2019. At 1st I was told no I had the front replaced. I looked at my paperwork & it was the rear! So I said I believe it should be under warranty & I was told only 2 years it was covered. But I look up tge GM warranty & it says lifetime!!!!!!! More
by maryjanecharette
Employees Worked With
Jeff Borovicka
