Sears Imported Autos

Service quality matching high car quality I was in the process of buying a Mercedes Benz and therefore I expected to be looked after and served well. I was not disappointed. Everything, from I was in the process of buying a Mercedes Benz and therefore I expected to be looked after and served well. I was not disappointed. Everything, from the cleanliness of the showroom facilities, the polished state of the car, the attitude of the front desk service staff, to John Mulligan himself – were perfect. This was all particularly important as I have only recently arrived in the US about six months ago and therefore I'm not familiar with US laws regarding vehicle purchasing, insurance, warranties, etc. However John explained all of these very patiently and in a way that did not make me feel inadequate. In fact, even though I've already picked up the car I sent him a question by email recently and his response was immediate and helpful. I look forward to coming into the show room again to have my tags affixed and also work with the concierge who will help me through the technicalities of the car. An all-around amazing experience which is simply accented by a similarly amazing vehicle. In conclusion, I feel like I've developed a relationship for life – like family – knowing that John Mulligan and the Sears Imported Autos team will always be there for me when I need them. More

Fantastic Service We have bought and owned several vehicles but this was our first Mercedes. Hands down this was our best experience as far as overall satifaction. The We have bought and owned several vehicles but this was our first Mercedes. Hands down this was our best experience as far as overall satifaction. The way we were were treated from the moment we walked in the door was exceptional! They have our business. More

Great Selection Ken Dube always does his best to make sure we are happy. This dealership has the best selection of Mercedes-Benz in the state and the service departm Ken Dube always does his best to make sure we are happy. This dealership has the best selection of Mercedes-Benz in the state and the service department is great as well. More

Sears, or nothing. Great customer service! Keith, the pre-owned manager helped me today when he could have easily said no. I missed something at delivery and he took c Great customer service! Keith, the pre-owned manager helped me today when he could have easily said no. I missed something at delivery and he took care of it, no questions asked. I was humbled. I have told my story to 3 others. This is a great company. Great people who do the right thing when they really did not have to. I will be back. More

Super I was purchasing from out of state so there was much correspondence via email, voicemail, and text messages. Brian was always quick to respond and eag I was purchasing from out of state so there was much correspondence via email, voicemail, and text messages. Brian was always quick to respond and eager to answer any questions or concerns that I had. He helped me get the exact vehicle that I wanted, and I could not be any happier with my new GLC! More

Great car purchase experience! I just bought my 4th M-B from Sears and continue to be extremely pleased with everyone there. Manager Kent Martinka and salesperson Brian Podgorski bo I just bought my 4th M-B from Sears and continue to be extremely pleased with everyone there. Manager Kent Martinka and salesperson Brian Podgorski both exceeded my expectations - which is saying something since my past excellent experiences with Sears has set my expectations high. Kelly made it a very smooth transaction handling all the paperwork for my trade in and my purchase. More

Quick and easy. Bryan messaged me back on Facebook marketplace almost immediately. He was very polite and knowledgeable on the truck. We were able to negotiate a fair Bryan messaged me back on Facebook marketplace almost immediately. He was very polite and knowledgeable on the truck. We were able to negotiate a fair price for the vehicle without any issues. Great guy to work with and I highly recommend him in the future. The waiting room was stocked with drinks, snacks, and reading material. Anytime Bryan had to step away to grab the keys for the vehicle or speak with management during negotiations another employee asked us if we were being helped. More

Great experience I had a great experience with Brian from Sears Imports. Being out of state Brian made sure that I felt comfortable and was genuinely honest throughout I had a great experience with Brian from Sears Imports. Being out of state Brian made sure that I felt comfortable and was genuinely honest throughout the process. He even went as far as picking me up from the Bus station and taking me to the dealership. Brian made me feel comfortable and answered any questions I had. I highly recommend doing business with him and I plan on going through him for any purchases in the future! More

Great experience , would do business again. I enjoyed working with Soroush. Looking forward to having a similar experience with the service department in the future. , would do business again. I enjoyed working with Soroush. Looking forward to having a similar experience with the service department in the future. More

Bought my first Mercedes Sarah was very helpful, genuine, knowledgeable and made my buying experience fun. It was a pleasure to work with her. I would recommend her highly. Sarah was very helpful, genuine, knowledgeable and made my buying experience fun. It was a pleasure to work with her. I would recommend her highly. More