Sears Imported Autos - Service Center

Sears has always been of great assistance to me in resolving any service or body work. They are competent, courteous and have been very accommodating. In this case, I ran over a lag bolt left from h resolving any service or body work. They are competent, courteous and have been very accommodating. In this case, I ran over a lag bolt left from highway construction. I called Sears to notify them of the flat tire and will be in shortly. They were ready to make the repair when I arrived and it was completed in short order. Great staff at a great dealership. More

Scott and Lance were both pleasant to work with. I dropped off my car the night before. Lance called me to tell me about additional recommended services based on my mileage. Both Scott and Lance fol dropped off my car the night before. Lance called me to tell me about additional recommended services based on my mileage. Both Scott and Lance followed up to explain more about the additional service. Scott helped me when I picked up my vehicle and was very courteous and personable. More

10 October 2011 A most sincere thank you to Sears 10 October 2011 A most sincere thank you to Sears Imported Autos for an outstanding job in servicing our car! I unequivocally recommend Sea 10 October 2011 A most sincere thank you to Sears Imported Autos for an outstanding job in servicing our car! I unequivocally recommend Sears Imported Autos - not only for the quality of their workmanship but, for their professionalism and personal service. A special note of gratitude to Josh and Joel in the service department. Many thanks, Joy F Los Angeles, CA 90064 More

I bought my ML550 because the service team at Sears is a class act. Staff always goes extra mile for you and always professional and courteous. I refer all freinds to service and MB's at Sears regardless class act. Staff always goes extra mile for you and always professional and courteous. I refer all freinds to service and MB's at Sears regardless of where they bought it! More

The people and service at Sears is second to none. Everytime I come in for service I feel welcome. The facilities are great, with business services, internet, food and drinks. I would recommend Sears Everytime I come in for service I feel welcome. The facilities are great, with business services, internet, food and drinks. I would recommend Sears to anyone. More

I was very pleased with the service I received and the manner the service writer respond to my concerns. He was very willing to explain the details of my problem and worked to have the repairs done in a s manner the service writer respond to my concerns. He was very willing to explain the details of my problem and worked to have the repairs done in a short period of time. More

First, I appreciate that the service department washed and vacuumed my car after providing oil change service. Second, the service department greeted me immediately as I pulled into the garage with zero w and vacuumed my car after providing oil change service. Second, the service department greeted me immediately as I pulled into the garage with zero wait. Third, everyone addressed me by my name, instead of "sir." More

Experienced unexpected tire problem during morning rush hour and went directly to dealer for repairs. Bill Blume took me in on busy Friday morning without appointment. Since flex service A was due in a mon hour and went directly to dealer for repairs. Bill Blume took me in on busy Friday morning without appointment. Since flex service A was due in a month I requested that be done too. My rush hour problem tire was repaired in just 2 hours and I was able to complete the Flex servicing too. Thanks for the great service. The new waiting area makes the process even easier as they have wireless connection for laptop or smart phone. Thanks, Matt More

Another great experience at Sears Imports. Straightforward, honest approach, pleasant people, and cookies & coffee!. I drive 45 minutes out of my way to go to Sears Imports. Over the last 4 ye Straightforward, honest approach, pleasant people, and cookies & coffee!. I drive 45 minutes out of my way to go to Sears Imports. Over the last 4 years I have been very happy with them and intend to keep using them even now that my extended warranty has expired. I do have another MB dealer closer but I choose Sears. More

Reid and his team went well above the call of duty to resolve an extremely difficult GPS issue. He brought in his best technician and a Mercedes field engineer to work the problem. After hours of testi resolve an extremely difficult GPS issue. He brought in his best technician and a Mercedes field engineer to work the problem. After hours of testing and research, they identified the issue and corrected it to my satisfaction. I could have asked for nothing more from his team. More