Seattle Hyundai

I had a crack on my window without any impacts. Marco checked with me the previous day told me they will check during service. I double checked before the appointment. They find a way to add/find o Marco checked with me the previous day told me they will check during service. I double checked before the appointment. They find a way to add/find one to tell me the warranty won't work for that. We have 2 vehicles leased for our company with Seattle Hyundai. The sales rep we had when we leased the vehicle was awesome. More

This dealership has a lot of sales people goofing off. Just to get our temporary plates on the new car and take off the old plates took a long time. We waited around a long time between each process. The Just to get our temporary plates on the new car and take off the old plates took a long time. We waited around a long time between each process. The finance person and Levi had good customer service. Our salesperson and the manager did not provide a high level of confidence or service More

They worked really hard to get us deal that worked with our constraints and did it quickly our constraints and did it quickly More

They are informative and kind. My car came back in excellent condition. Highly recommend them. My car came back in excellent condition. Highly recommend them. More

Kacey at Seattle Hyundia was great to work with. He showed us the various features of the Kona EV we were interested in and was transparent about the financing. He was reasonable and we highly recom He showed us the various features of the Kona EV we were interested in and was transparent about the financing. He was reasonable and we highly recommend! More

A big shout out and thank you to Seattle Hyundai and specifically to Keith and Kevin for their excellent and attentive service two times in the last three weeks. Seattle Hyundai has grown quite a bit si specifically to Keith and Kevin for their excellent and attentive service two times in the last three weeks. Seattle Hyundai has grown quite a bit since I bought my car in 2012 and their service department has grown and become stronger. My car is running well, and I feel confident driving it on a longer trip because of their care. Thanks again, Keith and Kevin and everyone at Seattle Hyundai. More

First rate experience from salesman to finance people. I would highly recommend Seattle Hyundai to buy a vehicle. I would highly recommend Seattle Hyundai to buy a vehicle. More

David was a great help! ! He was enthusiastic and a great salesman. I can't remember the finance person's name but he was very friendly and got to know us on a personal level ! He was enthusiastic and a great salesman. I can't remember the finance person's name but he was very friendly and got to know us on a personal level. More

CUSTOMER UNFRIENDLY, UNETHICAL BUSINESS - I went to Seattle Hyundai on Aurora Avenue today for a standard oil change, which came to $122.82. When it was time to pay, I was told there would be a 3.5% fe Seattle Hyundai on Aurora Avenue today for a standard oil change, which came to $122.82. When it was time to pay, I was told there would be a 3.5% fee to use a credit card. I opted to pay in cash to avoid the surcharge, but was told they couldn’t accept cash unless it was exact — because they “don’t have cash” to provide change. I gave them $123, expecting my $0.18 in change, but they refused to return it. When I took $1 back instead (effectively underpaying by $0.82), they said that wasn’t acceptable. So, they were fine keeping my extra money, but not okay with being underpaid by a few cents. In the end, my only option was to pay with a credit card and absorb the fee — which felt unethical, customer-unfriendly, and potentially unlawful. Businesses are required to give change when accepting cash. Forcing customers into these choices is just bad practice. I asked to speak to a manager — none was onsite. I then asked for the business owner’s phone number and was told he doesn’t have one. They offered only an email address. The lack of accountability and professionalism is extremely concerning. This is not about the money. It’s about business ethics and customer respect. For me, their reputation and my trust were destroyed — over $0.18. I won’t be returning and would not recommend this place to anyone. This is also posted on google reviews More

No reason I should have been at the dealership for 6 hours. I tried to leave several times but was told just a few more minutes. They had the car I wanted, so that was the only reason I stuck around. I hours. I tried to leave several times but was told just a few more minutes. They had the car I wanted, so that was the only reason I stuck around. I cannot recommend this dealership. More