Seattle Jeep

Loved the car buying process. So seamless and stress free which is a rare find when looking for a new car. Jason was so helpful too , cant wait to guy buy another car. So seamless and stress free which is a rare find when looking for a new car. Jason was so helpful too , cant wait to guy buy another car. More

Vivienne and the crew were great. They accommodated an unusual need and were Friendly and fast. Would recommend. They accommodated an unusual need and were Friendly and fast. Would recommend. More

Service was great. The Bridgestone tires work great. I wasn't able to take advantage of the rebate from Bridgestone because my phone wasn't compatible with their websit The Bridgestone tires work great. I wasn't able to take advantage of the rebate from Bridgestone because my phone wasn't compatible with their website. More

Customer service was extremely helpful. They not only helped me with my current appointment, but set me up for my next one right on the spot. They not only helped me with my current appointment, but set me up for my next one right on the spot. More

I had a tire rotation and they started the work within minutes of my appointment time. They completed the work fast and were helpful the whole time. minutes of my appointment time. They completed the work fast and were helpful the whole time. More

Fantastic dealership. Everyone was extremely helpful and professional. Service Manager Sage was amazing. Terrance the salesperson i worked with provided an excellent exper Everyone was extremely helpful and professional. Service Manager Sage was amazing. Terrance the salesperson i worked with provided an excellent experience all around. More

Very easy to book my service online and was able to get in quickly! James was great and kept me informed on what was happening. Excellent service and communication! in quickly! James was great and kept me informed on what was happening. Excellent service and communication! More

If you are out of state DO NOT BUY FROM THIS DEALERSHIP. We leased a car from here and live in the state of Oregon, it took us 3 months to get our registration and fees completed. Oregon DMV is not the easi We leased a car from here and live in the state of Oregon, it took us 3 months to get our registration and fees completed. Oregon DMV is not the easiest to work with and was contradictory with their information at times, but Seattle Jeep’s ability to complete the process that they are supposed to complete as a dealership was horrible (to put it nicely). I spent countless hours on the phone with Seattle Jeep and Oregon DMV completing this process because the dealership was incapable of figuring it out on their own. We had to pay for numerous trip permits because the registration was taking so long, several USPS certified mail packages to cover items they couldn’t complete correctly (or would blatantly ignore my directions and send incorrect information that I had to fix later), and late fees because of their inability to finish the process or communicate clearly….and they didn’t reimburse us for anything. They would also tell us on many issues “this is getting done today”, then after a week of me following up several times, they would tell me “we are starting this today”, proving that they are deceitful and dishonest in their communication (I have meticulous records showing all of this if they tried to claim otherwise). A big sticking point was the Oregon Use Tax. While we now understand we were supposed to pay directly to Oregon Department of Revenue, their complete lack of communication on this during the purchase process and the fact they specifically listed the tax on the signed documents as paid and collected lead to us assuming they had paid it and incurring late fees only once we were notified by Oregon DMV. I usually refrain from giving reviews most the time, but if I can save one person from the months long headache, financial impact, and amount of work I had to put into this process I will give all the information I can. More

Great experience. Sage, my technician, kept me updated as to what was going on and when to expect my car. I had an unexpected breakdown and Seattle Jeep fit me in th Sage, my technician, kept me updated as to what was going on and when to expect my car. I had an unexpected breakdown and Seattle Jeep fit me in the same day. Very much appreciated! More

Excellent service however waited weeks for the part to arrive. The problem persists. Have to reschedule a return trip arrive. The problem persists. Have to reschedule a return trip More