Chrysler Dodge Jeep Ram of Seattle - Service Center

Always a pleasure to have my Jeep serviced. I have been a client for many years. I have been a client for many years. More

Extremely poor customer service. Dropped off truck in for routine service. Only 4,000 miles since last service so thought it to be routine and short. They were to call in an hour an Dropped off truck in for routine service. Only 4,000 miles since last service so thought it to be routine and short. They were to call in an hour and let me know what was needed. Finally got a text 6 hours later with a long list of extremely expensive items, including quote for a diagnostic? Even they supposedly did “multipoint check”. . But not enough time to do any of it. We drove from a long distance, so couldn’t leave it overnight. All the items listed were outrageously priced and several not needed…. More

Charged me 300 bucks to tell me i had a bad battery. Tried to charge me 250 for a brake fluid flush when I had one done a week ago. And tried to charge me 80 bucks for a cabin air filter. It shkuld have Tried to charge me 250 for a brake fluid flush when I had one done a week ago. And tried to charge me 80 bucks for a cabin air filter. It shkuld have all been in my earranty that i purchased. This place is a scam factory. More

Noah was great at quickly getting me helped and communicating clearly about the work to be done and provided me with a quote for my next visit. communicating clearly about the work to be done and provided me with a quote for my next visit. More

Sage and another employee were fantastic. We had an issue with finding the proprietary wheel nuts and worked with me until I gave up and they broke them. I really appreciated their help so I We had an issue with finding the proprietary wheel nuts and worked with me until I gave up and they broke them. I really appreciated their help so I could take my car home, repaired properly. More

Fantastic customer service, efficient and speedy vehicle service, trustworthy quality assurance. Sage was a huge help :) service, trustworthy quality assurance. Sage was a huge help :) More

Sage was thorough, communicative, helpful - thank you Sage. I have appreciated interacting with you; made the process easy. Sage. I have appreciated interacting with you; made the process easy. More

George was extremely helpful and communicative. He gave me a lot of great information to help me make decisions for moving forward. He gave me a lot of great information to help me make decisions for moving forward. More

Excellent service! James is great. Responsive and always willing to assist. I appreciated his support in having a recall part replaced. James is great. Responsive and always willing to assist. I appreciated his support in having a recall part replaced. More

The service department is always efficient and helpful- that’s almost fifteen words, right? Thanks!! 🙏 that’s almost fifteen words, right? Thanks!! 🙏 More