Seattle MINI

Kay McMillen-Professional, Caring Dealership I purchased a new 2015 Mini from Seattle Mini, this was not my reason for visiting the dealership as I went to replace a tire! While waiting I was ap I purchased a new 2015 Mini from Seattle Mini, this was not my reason for visiting the dealership as I went to replace a tire! While waiting I was approached by friendly caring staff inquiring what they could do to make my visit pleasant. Much to my surprise they picked up on my attention to a new 2015 Mini convertible! With no delay they inquired as to how I would feel to own it, I provided them with some information and in a short time frame was informed I could own that car with very little change to my current contract. They took care of all the details and worry! I was rewarded with the car of my dreams and even a surprise birthday gift! Most of all the people there were genuine! They talked with me to find out more about me, my life, career, children, hobbies and so on. Kay McMillan spent a great deal of time with me and I felt totally assured she had MY best interest at heart! Very unique quality in this industry. I have purchased several new cars in the past however she is the only one that truly had my best interest as a priority! She assured me she would be available going forward for any questions or concerns, and a friend going forward. Thank you Kay, I Love You!!! More

Great dealer! This was our 4th car purchased from this dealership. We had a different sales person each time but the experience was really great each time. I don't This was our 4th car purchased from this dealership. We had a different sales person each time but the experience was really great each time. I don't walk away with that feeling like I have been taken or lied to. They seem honest and genuine. They take the time you need and they listen. I love my new (to me) car! Thanks, Bill! More

Kay, our dealer, was great! Kay McMillen advocated for us to reach the selling price. She spent a lot of time answering our questions and worked hard to find the car that was rig Kay McMillen advocated for us to reach the selling price. She spent a lot of time answering our questions and worked hard to find the car that was right for us. More

Quick, helpful, fair-minded and a likable saleswoman. Kay was, of all things, likable and fair. She recognized that both parties needed to come away feeling like a good deal was done. She met the numbers Kay was, of all things, likable and fair. She recognized that both parties needed to come away feeling like a good deal was done. She met the numbers that my daughter needed to make a fair deal on a Coupe S. As a car guy, I came away with a new respect for the Mini in terms of build quality and a really solid feel in the cabin and on the road. We were fortunate to get Kay, and relieved that the Mini is as nice as we'd hoped. More

Helpful, friendly, low pressure sales Thank you Kay- I love my new mini. After having experienced some high pressure sales and macho xx at other dealerships it was a pleasure to come to Thank you Kay- I love my new mini. After having experienced some high pressure sales and macho xx at other dealerships it was a pleasure to come to Seattle Mini. To have a woman serve me and be very knowledgeable was fantastic. I felt relaxed and able to clarify exactly what I wanted. Kay and the financing dept worked with me to find a car I love at a price I could afford. The personal service, comfortable showroom with snacks, coffee and friendly staff made it a relaxed and stress free experience. More

Thank you Kay for Minifying us! We've always loved Minis but thought it wasn't possible. Kay not only helped my 6'5" partner and I find our perfect car, she educated us when other de We've always loved Minis but thought it wasn't possible. Kay not only helped my 6'5" partner and I find our perfect car, she educated us when other dealers would've pushed what would never have worked for us. We had a budget to work within, and she was pleasant, sincere and never lost her smile (Trust me, I thought we were difficult.) But Kay understood our goals. She never once tried to "sell" us a car, but instead was obviously passionate about Mini and spent time to educate us. After spending time with Kay, the choice was easy. We love our Countryman S All4. Kay's the best! Glen in finance was just as kind and didn't push what we didn't need. Buying a car can be a little brain-frying, and Glen helped us determine what we needed, and what we didn't Seattle Mini has some great people in its organization. If you go to Seattle Mini, or are even thinking of a Mini, first go see Kay. More

"do you need to ask your husband if it's okay to buy" Came in to test drive and purchase a MINI from Seattle Mini, was met by Bill in the lot. I'm assuming he was more than anxious to get to the "company Came in to test drive and purchase a MINI from Seattle Mini, was met by Bill in the lot. I'm assuming he was more than anxious to get to the "company party" that was starting according to the sign on the door (in an hour), so I was not offered a test drive on the car I pointed out I was interested in, and even worse than that, he was condescending in so many ways. Asking me "do you need to check with your husband first" was one of many shocking comments. I purchase all our vehicles in our family and was shocked. It continued poorly, I guess he really didn't think I was seriously going to "buy" a MINI. Needless to say, PORTLAND mini got my business on a brand new 2016 countryman where the salesman was night and day. More