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Secor Chrysler Dodge Jeep Ram - Service Center

New London, CT

4.4
417 Reviews

417 Reviews of Secor Chrysler Dodge Jeep Ram - Service Center

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June 01, 2018

Dealership A great group of people , who work hard to please the customer. They tell it like it is, and find ways to help the customer with any problems that is More

by RJRA19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Arendt, Steven Gonzalez, Jerry Carangia, Matt Perl
May 31, 2018

Service Jerry is a complete asset to the company. He is always friendly and helpful to me for my Dodge Dakota. When are you going to start making Dakotas ag More

by RDREBEIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Carangia
May 30, 2018

Oil Change Great, informative and answered all my questions as to the necessary repairs that will be done. All Three Service Men were courteous and professiona More

by ytansa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Arendt, Steven Gonzalez, Jerry Carangia
May 28, 2018

Throttle issues Steve was the service consultant that helped me. He was very professional and informative. I called the day before for service and the next day they h More

by JeepGuy87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Gonzalez
May 23, 2018

Defective backup camera Was extremely helpful in referring me to contact Chrysler since my vehicle is only four years old. Camera was replaced with only the cost of the di More

by BRAIN.JOHNSTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Arendt, Jerry Carangia
May 22, 2018

Service Experience Knowledgeable, contacted me immediately to let me know what was wrong with my car, what the cost would be and an approximate time it would be complete More

by MARYJOMCCARTHY63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Arendt, Steven Gonzalez, Jerry Carangia
May 15, 2018

Secor took good care of me. Jerry was awesome. He ordered a tire, had it here the next day and made sure everything was done right and even showed me where to find a coupon for a More

by GUAYM1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Carangia
May 07, 2018

AWESOME SERVICE JERRY, Called us when the parts were in, Scheduled at our convenience. The Service work was performed in a timely manner ( NO Comebacks). Thank You More

by JBSAVALLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Carangia
May 04, 2018

Consistent good service Jerry and Steven are always ready to help. Service is always good and they will make an effort to acomodate all your needs. Always a good overall expe More

by Michael A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Gonzalez, Jerry Carangia
April 28, 2018

great service Very helpful! Ease of use. Secor helped me with the recall on my jeep. It took no time at all to have problem fixed. Glad to have used them. More

by gregglandry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Tribeau, Pete Arendt
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