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Secor Subaru

New London, CT

4.7
1,955 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent! Subaru Service building located on 1st Ave behind main/sales building!
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501 Broad Street

New London, CT

06320

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Showing 1,955 reviews

February 10, 2020

Paul Westmeyer was very polite, informed, and comfortable. He explained all the features and differentials clearly. I never felt pressured and felt like he was trying his hardest for my benefit. More

by MICHELLELEAHKUBAS
Recommend Dealer
Yes
Employees Worked With
Paul Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin O'Donovan, Michael Sharrio, Paul Westermeyer
February 09, 2020

I did have a couple of problems with Secor Subaru, but they were very apologetic and made it up to me in other ways. John Donovan was very professional, made sure I had a loaner because twice they had a p More

by CASSIEJ55
Recommend Dealer
Yes
Employees Worked With
John Donovan, Lauren McGloin
February 06, 2020

I purchased a new car from Secor in 2013 and was so impressed with their customer service that when it was time for a new car I knew I wanted to work with them again. This is my first lease and they ma More

by KARENESPRUNG
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chocolat Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin O'Donovan
February 06, 2020

Secor doesn’t leave you stranded after the sale!! Their service department is quick, courteous, and fairly priced. I will be hard pressed to buy anything other than a Subaru from now on! More

by B. Smith
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
February 06, 2020

Service was thorough but slow, appointment time was longer than expected so I had to re-arrange my work schedule. Service department did not respond to text messaging system, and did not send an invoic More

by DBELL88
Recommend Dealer
No
Employees Worked With
Amanda Easom, Lauren McGloin
February 06, 2020

Waited 2.5 hour for an oil change. I had a morning appointment so not expecting a big delay. I asked if it was normal to take so long. . Told I would have a coupon for the wait. . No coupon. Was not More

by KONOW1968
Recommend Dealer
No
Employees Worked With
Lauren McGloin
February 05, 2020

Excellent service! Brought my Outback into Secor’s for 12K mile service. I was promptly met at the appointment time and finished in short order. Lauren, the service advisor, was knowledgeable and profess More

by NDEVINE5
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
February 04, 2020

very very good The people we worked with were very pleasant and knowledgeable. Dan worked very hard for us and we were very happy. This is our 4th car from Secor a More

by SNDRGR46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin O'Donovan
February 04, 2020

I am very happy with my Sales experience, I appreciated the down to earth staff, It was truly quick and painless. Great car, great price! More

by Jaymart2187
Recommend Dealer
Yes
Employees Worked With
Everet Dahlquist, Kevin O'Donovan
February 03, 2020

Although I’ve had many issues with my 2019 Subaru Ascent (Thank God nothing extremely major). Angel from the sales team and Amanda from service are the best. They embody what real customer service should be More

by YESENIA RIVERA
Recommend Dealer
Yes
Employees Worked With
Angel Izquierdo, Amanda Easom
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