
Secor Subaru
New London, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,953 reviews
We came to test drive 1 and left with 2 cars! My journey began online- Rob from Secor had some of the best communication and was so easy to deal with. When we finally decided what we wanted to My journey began online- Rob from Secor had some of the best communication and was so easy to deal with. When we finally decided what we wanted to test drive, my husband and I brought our two year old to test drive a new wrx. Paul meet us in the parking lot- listened to what we were looking for, and immediately got the paperwork together so my husband could test drive. My two year old had space to move around and everyone was so nice to us! After the test drive, I realized that we might do better if we bought one for me as well! We started looking at pricing- Kevin from finance found better pricing for us that we were originally thinking. The GM, Paul, was honest, upfront and didnt make us do the back and forth thing that we all hate! Sales Paul handled the entire process with such a friendly attitude and both Paul and Kevin made our pickup process super efficient and fast! I would definitely recommend purchasing a Subaru from Secor and will start my next car searching journey there again! More
Purchased 2019 Forester Dan and his team are extremely knowledgeable, attentive to my needs, and eager to serve. They worked hard to achieve our cost requirements. However th Dan and his team are extremely knowledgeable, attentive to my needs, and eager to serve. They worked hard to achieve our cost requirements. However the service department currently need improvement. More
Great service experience! The tailgate on our 2017 Outback couldn’t be opened and the car made very loud beeping alerts whenever I put it in gear. Amanda got us into Service i The tailgate on our 2017 Outback couldn’t be opened and the car made very loud beeping alerts whenever I put it in gear. Amanda got us into Service immediately and had the problem fixed in less than one hour—including completion of the 30K mile service. Secor’s responsiveness, efficiency, and cost were excellent and beyond expectations. I’ve also had very good experience working with Jay for service issues in the past. More
Great team I dropped my car off early for my appointment as I thought it would have to stay over night. The Secor team was able to squeeze me in and fix my car t I dropped my car off early for my appointment as I thought it would have to stay over night. The Secor team was able to squeeze me in and fix my car the same day! It was great as I did have to figure out my ride situation for the next day! Thanks Secor Subaru! More
Professional company to do business with. Secor keeps both of our Subarus in top running shape, and the employees keep us updated with phone calls. Secor keeps both of our Subarus in top running shape, and the employees keep us updated with phone calls. More
Engine light said time for maintenance Waited for car and when car was done, paid the bill, got in car and when started, the same message appeared Engine light came on and said Time for Mai Waited for car and when car was done, paid the bill, got in car and when started, the same message appeared Engine light came on and said Time for Maintenance?? Since I hadn't even left the parking lot, went back inside. Amanda Easom came out and was able to reset so the light shout not come on again until the next time for service. Thanks, Amanda😊😊 More
Great people and great service. People are very friendly and courteous. Service department delivers at the promised time. They work with me to keep me busy day going while working People are very friendly and courteous. Service department delivers at the promised time. They work with me to keep me busy day going while working on my car. Their location is very convenient. More
Easy Peasy I made an appointment to get brakes put on my '14 crosstrek. They called to tell me they had earlier time slots open and got my breaks done before the I made an appointment to get brakes put on my '14 crosstrek. They called to tell me they had earlier time slots open and got my breaks done before they closed so that I could be safe in the weekends storm. More
Dan M was fantastic, we loved dealing with him, Dan answered all our questioned, he truly knew his job and was respectful and friendly. Paul the General Manager was also very helpful and fair. I gav Dan answered all our questioned, he truly knew his job and was respectful and friendly. Paul the General Manager was also very helpful and fair. I gave Kevin a 5 although the financing ordeal is never fun. More
Warranty work on multi-media display Quick&Efficient once the replacement part was available,but having to wait 4 weeks with no display ,maps, radio was inconvenient.Blame that on Subaru Quick&Efficient once the replacement part was available,but having to wait 4 weeks with no display ,maps, radio was inconvenient.Blame that on Subaru not Secor. More