
Secor Subaru
New London, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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HEADLIGHT REPLACEMENT Running lights and high beams were not operating. Had to have new bulb replacement. 2nd time for bulb replacement in a 2016 auto. I think this is u Running lights and high beams were not operating. Had to have new bulb replacement. 2nd time for bulb replacement in a 2016 auto. I think this is unusual. More
Fog light replaced I got an appointment on the same day I called the Service Department. I was able to wait while the bulb was being replaced. Secor Subaru also washed m I got an appointment on the same day I called the Service Department. I was able to wait while the bulb was being replaced. Secor Subaru also washed my car! The repair was covered by warranty; therefore, there was no charge for the service. Amanda E assisted me today and was courteous and professional. Thank you, Amanda for everything. .........and a big “Thank you” also to all who worked on my car. More
Oil change & tire rotation Easy scheduling for drop off and pick up, completed work on time, and shared valuable advice on vehicle maintenance for future based on mileage. Thank Easy scheduling for drop off and pick up, completed work on time, and shared valuable advice on vehicle maintenance for future based on mileage. Thanks Lauren! More
Tracking Down a Mystery Amanda listened carefully to a door lock problem that mysteriously fixed itself. I wanted to know whether it suggested any preventive measures so my Amanda listened carefully to a door lock problem that mysteriously fixed itself. I wanted to know whether it suggested any preventive measures so my passengers wouldn't get locked in again. She discussed it with a tech and reported back--it's still a mystery to all of us, but she cheerfully did what she could do. More
60,000 mile service My car was ready when Secor said it would be. They gave me a loaner car to use for the day. My car was returned looking nice and clean and is running My car was ready when Secor said it would be. They gave me a loaner car to use for the day. My car was returned looking nice and clean and is running well after having a thorough service More
Battery needed replacement Spoke with Jay because my car was not starting with the auto starter and he was able to get me in the same day to get battery replaced. Spoke with Jay because my car was not starting with the auto starter and he was able to get me in the same day to get battery replaced. More
Great customer service. Starting with the sales and moving forward to the service,they show how much they will do to make you satisfied.Always a great experience.I always rec Starting with the sales and moving forward to the service,they show how much they will do to make you satisfied.Always a great experience.I always recommend Secor Subaru to coworkers,family and friends. More
Purchased 2019 Forester Dan and his team are extremely knowledgeable, attentive to my needs, and eager to serve. They worked hard to achieve our cost requirements. However th Dan and his team are extremely knowledgeable, attentive to my needs, and eager to serve. They worked hard to achieve our cost requirements. However the service department currently need improvement. More
We came to test drive 1 and left with 2 cars! My journey began online- Rob from Secor had some of the best communication and was so easy to deal with. When we finally decided what we wanted to My journey began online- Rob from Secor had some of the best communication and was so easy to deal with. When we finally decided what we wanted to test drive, my husband and I brought our two year old to test drive a new wrx. Paul meet us in the parking lot- listened to what we were looking for, and immediately got the paperwork together so my husband could test drive. My two year old had space to move around and everyone was so nice to us! After the test drive, I realized that we might do better if we bought one for me as well! We started looking at pricing- Kevin from finance found better pricing for us that we were originally thinking. The GM, Paul, was honest, upfront and didnt make us do the back and forth thing that we all hate! Sales Paul handled the entire process with such a friendly attitude and both Paul and Kevin made our pickup process super efficient and fast! I would definitely recommend purchasing a Subaru from Secor and will start my next car searching journey there again! More
Excellent service We recently had to have some serious work on our 2009 Outback. The Service Dept at Secor was very helpful and did an outstanding job We recently had to have some serious work on our 2009 Outback. The Service Dept at Secor was very helpful and did an outstanding job More