Secor Subaru

Service from Secor Volvo,New London, CT A++ The service provided by Secor Volvo of New London, CT exceeded any expectations! I was ill so a service person came to my home in Madison and picked u The service provided by Secor Volvo of New London, CT exceeded any expectations! I was ill so a service person came to my home in Madison and picked up my Volvo, left a loaner car, reminded me I was still under warranty, brought my car back with all service completed perfectly and drove the loaner car away. Wow! Thank you sooo much, Secor ! I am a dedicated and very grateful customer!!! More

Excellent service Brought our 2009 Outback in for diagnosis of a vibration problem. Service department was very helpful with advice and suggestions. Having the vehicle Brought our 2009 Outback in for diagnosis of a vibration problem. Service department was very helpful with advice and suggestions. Having the vehicle fixed there. More

Just bought my third car from Secor Because I've had excellent customer service when buying my last two cars, I chose to go back to Secor for my third. The product speaks for itself, an Because I've had excellent customer service when buying my last two cars, I chose to go back to Secor for my third. The product speaks for itself, and Wayne and Paul made the deal extremely easy, fair and quick. I will definitely be buying my fourth car there. More

It was very good. They did a great job.It was done in a reasonable amount of time and they kept me informed as to what they were doing. They did a great job.It was done in a reasonable amount of time and they kept me informed as to what they were doing. More

very professional I wasn't out of my car when a service person greeted me, took the particulars of my visit and told me to wait in the waiting room. They were vey fast I wasn't out of my car when a service person greeted me, took the particulars of my visit and told me to wait in the waiting room. They were vey fast and efficient. More

Subaru Remote Starter Installed Dropped off my 2018 Outback in the morning. Prearranged loaner all set. Had already purchased the remote starter kit several weeks ago. Service call Dropped off my 2018 Outback in the morning. Prearranged loaner all set. Had already purchased the remote starter kit several weeks ago. Service called within 2.5 hours to come pick up the car. Associate explained in detail how to operate the remote starter and answered several questions for me. Also John Donovan clarified a question regarding the new fob. Great place for Subaru service. Everyone wanted to make sure the job was done correctly and in the time promised. Can't see any reason to take my Outback anywhere else for service/parts! More

Car purchase My sales person Larry was very helpful. He took time to go over all the features of the car. I’ve purchased several vehicles from Secor Subaru. I alwa My sales person Larry was very helpful. He took time to go over all the features of the car. I’ve purchased several vehicles from Secor Subaru. I always have a pleasant experience. More

Once I get my car will need a new place to service it I brought my car in for a 120,000 mile service almost 2 weeks ago and I still do not have it back. 1. Poor communication. I do not know when I will g I brought my car in for a 120,000 mile service almost 2 weeks ago and I still do not have it back. 1. Poor communication. I do not know when I will get my car back. 2. Charged me for the service without giving me back my car. 3. I call and they do not call me back. 4. They gave me a loaner which is the only positive that I have. More

Great experience Everet Dahlquist is the best! Our buying experience was super easy. We wanted to test drive with no pressure to buy and that happened without even ask Everet Dahlquist is the best! Our buying experience was super easy. We wanted to test drive with no pressure to buy and that happened without even asking for it. Then we were quoted such a great price we didn’t have to do any negotiating. They were super up front and transparent about everything! More

Good personnel interaction Terrible phone contact. Tried to call and mailbox was full - 2X. Had to call sales department and get someone to go to service and make appointment. Terrible phone contact. Tried to call and mailbox was full - 2X. Had to call sales department and get someone to go to service and make appointment. Several new people though and no one assigned to answer the phone. More